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(177 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Flow Volkswagen of Wilmington from DealerRater.

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Best service I every had they sit with u go over thing...

Best service I every had they sit with u go over thing then find the best deal 4 u then they run ur credit love and my 2021 Atlas

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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The service department is the reason we bought a second...

The service department is the reason we bought a second VW Atlas.Vito and the sales crew was great with getting the my wife and I into a 2021 VW Atlas.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Tim & Shayna made the sales process almost painless...lol...

Tim & Shayna made the sales process almost painless...lol Very enjoyable to deal with & my daughter loves her new Tiguan! Thx so much for your efforts!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Went in knowing what I wanted. Met with Jody and she was...

Went in knowing what I wanted. Met with Jody and she was fantastic, not pushy, just gave facts and very helpful! Juan was great getting my loan through and fun to work with. Easy, quick and made the process simple and smooth.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great experience!

Very friendly, quick and helpful. Love my new Tiguan!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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BG Cooling System Service

Shout out to Brennan and Mike. Nice and smooth process! Mike was very informative and super personable. Brennan had to coolant service done in no time. Scheduled fast, even faster service e

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Unprofessional

This dealership is over priced. When confronted about pricing they become very unprofessional and waist time. I would stay clear of this dealership. Even during hard global times "they don't negotiate."

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great Place to do Biz

Easy to deal with. They make the deal work and get you the car you want. No pressure.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Very nice, good customer service

Took my VW passat for an oil change, this is my very first time to this place. Very good service, helpful and friendly staffs. Highly recommended.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service, great people with lots of knowledge. I...

Great service, great people with lots of knowledge. I only service my vehicle at Volkswagen so I Highly recommend these guys and gals. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.