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Meet Jennifer Gilmore

Jennifer Gilmore headshot
Service BDC
(32 reviews)
Industry experience 7 years
Dealership experience 7 years

Reviews

Vic is an excellent customer service specialist.

Vic is an excellent customer service specialist. He always explains everything to you. Chris is fantastic. This dealership is great. Thank you Laura from Rockmart

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Buying a car can be a stressful process, but Taylor eased

Buying a car can be a stressful process, but Taylor eased all worries I had and made it an easy process! Definitely recommend seeing Taylor at Carl Black!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Everyone at Carl Black is always friendly & welcoming no

Everyone at Carl Black is always friendly & welcoming no matter the day. Taylor is so helpful when it comes to finding the perfect vehicle. I’ll never buy a car from anywhere else besides Carl Black in Hiram!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Vic made the process super easy.

Vic made the process super easy. He was great at listening to what I was looking for, and made a great selection picking it out. During the paperwork my 3 year old daughter was getting restless so he bought her a snack from the vending machine to calm her down. Little things like that made this experience great. The car has been terrific, and I'll be back in the future to purchase my next vehicle through Vic. Great guy, and great experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Dontavious Lawson made sure my experience was great .

Dontavious Lawson made sure my experience was great . I felt no pressure at any point, but instead I was made aware how I could save money. I had come in with pre approval from my credit union. He found even a better rate .The guys at Carl Black Hiram saved me money and time .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I bought my first car here and they made my experience

I bought my first car here and they made my experience easy and fast! Amazing!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

It was a quick and easy process.

It was a quick and easy process. Dontavious was the best. I would highly recommend

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Best truck buying experience I’ve been through.

Best truck buying experience I’ve been through. Taylor was awesome he got me in and out the door with a good deal , I appreciate the hard work these guys put in up there , they treat you like family. I recommend all of my friends to purchase from here.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Staff is always pleasant; service is prompt with patient

Staff is always pleasant; service is prompt with patient response to all concerns. Great service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Staff members were welcoming and on time, great service

Staff members were welcoming and on time, great service as always will be back soon

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.