Reviews
Very professional and knowledgeable.
Very professional and knowledgeable. Great experience. My sales person—Terrance Amos was the best. Awesome!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We really appreciate your kind words, Susan! Thank you so much!
I recently bought a truck from Andy Mohr Honda online,
I recently bought a truck from Andy Mohr Honda online, and I shouldn't have. There is a $2500 NON REFUNDABLE deposit in order to hold a vehicle, they were very adamant about that. Yet when I asked for pictures, information about their inspection, or really anything else, I was met with excuses and vague replies. I inquired specifically about rust on the vehicle and was never given an answer. The pictures they sent were as if they found and took the pictures with a digital camera from 2007, and from 6 feet away. Now that I own the vehicle, I inspected it to have rust on the underside of the bed - conveniently not included in the pictures. I asked what their "multi-point inspection" covered and was given an answer that gave me no specific information. Turns out the rear transmission seal is leaking. There was enough down time after my deposit that they could have fixed that transmission seal and I would have paid for it. But I couldn't even get them to get a second key made. I spoke specifically to Brianne Wischman, Carr Smith and Keenan Gill. Brianne was nice and polite but avoided any of my direct questions, was very vague and misleading. Keenan GIll was rude, impatient and ignorant to the technology he was using and product he was selling. The only helpful person was a gentleman named John who seemed to be the only person there with a phone from the last few years and the ability to upload a video to for me to watch. My one star is for him. Other than that, 0/10, zero stars, do not recommend. Especially after the general manager told me on a phone call that "he had nothing to hide with the truck" I have that call recorded.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
We’re sorry to hear that you’re unhappy with your purchase, but we do appreciate your feedback.
I recently bought a truck from Andy Mohr Honda online,
I recently bought a truck from Andy Mohr Honda online, and I shouldn't have. There is a $2500 NON REFUNDABLE deposit in order to hold a vehicle, they were very adamant about that. Yet when I asked for pictures, information about their inspection, or really anything else, I was met with excuses and vague replies. I inquired specifically about rust on the vehicle and was never given an answer. The pictures they sent were as if they found and took the pictures with a digital camera from 2007, and from 6 feet away. Now that I own the vehicle, I inspected it to have rust on the underside of the bed - conveniently not included in the pictures. I asked what their "multi-point inspection" covered and was given an answer that gave me no specific information. Turns out the rear transmission seal is leaking. There was enough down time after my deposit that they could have fixed that transmission seal and I would have paid for it. But I couldn't even get them to get a second key made. I spoke specifically to Brianne Wischman, Carr Smith and Keenan Gill. Brianne was nice and polite but avoided any of my direct questions, was very vague and misleading. Keenan GIll was rude, impatient and ignorant to the technology he was using and product he was selling. The only helpful person was a gentleman named John who seemed to be the only person there with a phone from the last few years and the ability to upload a video to for me to watch. My one star is for him. Other than that, 0/10, zero stars, do not recommend. Especially after the general manager told me on a phone call that "he had nothing to hide with the truck" I have that call recorded.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We’re sorry to hear that you’re unhappy with your purchase, but we do appreciate your feedback.
Took my Passport in for routine service.
Took my Passport in for routine service. Everything was done ahead of estimated time. Chris Quintana, service advisor, was very prompt and professional.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We're glad to hear that your service visit went so well! Thank you very much for taking the time to share!
Horrible experience.
Horrible experience. They over charged me for the diagnostic test and told me a needed a new engine! I brought the vehicle to the dealer I bought it from in Indy and they told me I got taken. I will NEVER do business with them again. They were going to charge me over 5k for the repair. I got it done by my dealer for 3k. Their dis-honest and lost my business forever!
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
We’re very sorry to hear this. Our General Manager would like to take a look at the circumstances surrounding your visit, but because you chose not to use your real name he’s unable to. If you’d care to share that information with our GM, his name is Rish Naran and he can be reached at rnaran@andymohr.com or 812-650-9083.
Helpful, professional, and efficient in performing a
Helpful, professional, and efficient in performing a major set of ‘90K miles recommended services’ on my 2017 Civic. They also changed a few light bulbs I had purchased elsewhere at no additional charge. I trust this service shop!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We really appreciate you putting your trust in us, Jenny! Thank you very much!
My experience with the dealer has always been excellent.
My experience with the dealer has always been excellent. They repaired our Pilot quickly and at a fair price and did a great job of communicating with us during the process.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're glad to hear that everything went so smoothly, Laird! Thank you very much!
Easy to make an appointment, excellent attention to
Easy to make an appointment, excellent attention to detail and now my car purrs like a kitten!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're so glad to hear it, Lyn! Thank you!
I always get great service when I come in for an oil
I always get great service when I come in for an oil change. The technicians are very helpful and thorough on explaining the service that was performed.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
That's great to hear, Michael! Thank you!
I have been using this location for 6 years.
I have been using this location for 6 years. Tyler goes above & beyond! From taking accountability for miscommunication to making sure I have a loaner to get to work on time if the Technicians are behind. Thank You!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We really appreciate your loyalty, Mystic! Thank you so much for choosing to work with us, and we look forward to assisting you again in the future!