Reviews
Don Smith/Great Service
I have been dealing with this dealership since I bought my Lexus. Anytime I need service I personally asked for Don Smith. He is there for you from the time you walk in the dealership to when it’s time to pay for service. I enjoy taking my cars there.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
EXCELLENT
Excellent vehicle service and customer service! The best I have ever dealt with and I’ve had my fair share ( and variety)of vehicles …don’t know if I can go back to the other side after having my Lexus and dealing with the great people at Moses Lexus in St. Albans wv! Thanks so much for taking care of me!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Excellent Service
Excellent service department! Always friendly and helpful. Easy to schedule my service and no issues when providing a loaner. I always get a free wash before picking up. Staff notifies you when your vehicle is ready. Highly recommend Moses Lexus Service Department!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Happy with Moses
Excellent customer service and care ! They make it so easy and convenient all around. From buying my new Lexus ES 240 to having regular maintenance I have enjoyed dealing with this dealership. I love these guys !!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
By Dora Elkins
Wonderful service at Moses Lexus. Don Smith is very professional and helpful. No waiting to get in, and u get a free car wash!! Highly recommend.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Professional vehicle trading experience
Will McCormick made trading our vehicle so simple today. Professional expertise. Knowledgeable and keenly interested in customer satisfaction with attention to detail. Highly recommend without reservation.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Purchase experience
Purchase experience was quick, convenient and I didn’t have to wait all day to finalize the process. Liam was my salesman and he did a fantastic job. Thank you!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Don Smith has always given us a great experience!!
Great service at Moses Lexus on recent visit.Don Smith is a professional that makes sure you have a great experience.We will always be a loyal customer.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Excellent service
This is the only dealer I will bring my Lexus. They are considerate of my time and keep me informed while they’re working on my car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
My Lexus RX350 service department visit.
Courteous and friendly staff in the service department. Greeted promptly and visit was timely. I am impressed with my initial contact as the RX350 was a recent purchase. My salesperson Kerry Fugate is awesome to work with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase