Reviews
Great experience
Everyone was very nice and answered all questions for me. Went over the entire purchase and car details. I was very impressed and I will recommend to others.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Good courteous service
Moses Lexus service dept provided good courteous service. They were informative throughout the service process. From the time we walked in the door to our departure we were informed and kept up to date about our car. I wholeheartedly recommend this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service after the sale
Moses Lexus has treated us very well. From the sale to the service they have been very responsive. Kerry Fugate has always taken great care of me and the service department has been very friendly and did a great job.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Outstanding Service
Outstanding customer service. Goes over and beyond to satisfy customer needs. Professional and skilled employees check for potential issues and correct any that are found. I have complete confidence in the Moses Service Department!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great dealership and top class customer service.
Had a great experience with the dealership and the salesperson Kerry Fugate was wonderful to deal with all along. While most of the DC metro Lexus dealerships are greedy and unethical, this dealership was very professional and courteous till the end. Appreciate the follow-up call Kerry.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Moses Lexus experuence
Moses Service Dept is outstanding! The staff is friendly, helpful, and very efficient. They provide a great explanation of the work that was provided as well. Very pleased.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent Customer Service
We had a great experience and excellent service when looking for the perfect vehicle. We Highly recommend Kerry Fugate at Lexus in St Albans. We live about 2 hours away and they were able ship our brand new vehicle to our home.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Moses Lexus Service Evaluation
Great service in a timely manner… Received timely service in a very fast and efficient manner. Would highly recommend dealership for service on a vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Excellent Service
Service was quick and efficient and extremely well priced. Won’t go anywhere else!! Everyone was friendly and kept me updated throughout the process. Would absolutely recommend.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Quality plus
First class dealership. Excellent sales staff, exceptional customer service, and top notch service department. I would highly recommend this dealership to anyone. Their vehicles are high quality and super reliable.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase