Reviews
No pressure
I worked with Mike and he was great. Just two people having a conversation. He was informative and asked the right questions. At no time did I feel obligated to make a purchase. I will definitely go back for my next truck. Chris
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Chris, thank you for your business and for letting everyone know about Mike's level of service. We want everyone to have that feeling and we appreciate your business and review. Enjoy the truck! Dominick Salemi General Sales Manager
Overall a very good experience.
Great truck, good price, sales staff professional and friendly. Kamila was very easy to work with. Signing of the paperwork went very smoothly. No complaints.
- Customer service —
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great report for Kamila and the staff. We like easy peasy! Enjoy the truck and thanks for the business and the review. Dominick Salemi General Sales Manager
Excellent
They were friendly, helpful and patient throughout the whole process. Whenever I hear of someone looking for a new or used vehicle, I’ll definitely recommend Scranton Chevrolet.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Awesome review yaatrgr! We love winning your business and making your purchase easy. Thank you for both your business and your review. Dominick Salemi General Sales Manager
Comfortable Buying Experience
Great dealership to buy from. My salesperson Jen was excellent. Everyone was very friendly from the moment I walked in the door. Felt very comfortable during the entire purchasing process...
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review Cody! Jen, Kamila, and the whole team are happy and thankful that you chose Scranton Chevy and happier to have earned your business the right way. Enjoy your vehicle!! Dominick Salemi General Sales Manager
Efficient, courteous,
Amy was helpful, informative, and attentive I'm sensitive of my ride and performance of my vehicle. I noticed today it's driving different. Tire pressure was low. I hope that's all it is.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback. Please if you have any concern about your tire pressure, just stop in if you're in the area. Amy will be glad to help again.
Routine maintenance
The dealership got me in. Quick and had it ready when said and they even had it cashed out and ready to leave quickly thanks
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Once again we were glad to see you come in. We are always happy to take care of your vehicles. Thank you for taking the time to review our team, service and sales. They really put in the effort. See you next time and thanks again!
Friendly and on time
Always greeted by friendly face. The work is always done correctly and it is completed on schedule. The cost is competitive but this time I was having warranty work done.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for coming in! We're happy to care for your vehicle and even better when we can tell you Chevrolet is buying! Tammy works hard for all her customers. We're lucky to have her with us. Looking forward to seeing you again!
Knowledgeable staff
The service team is great! Besides being pleasant, they are accommodating. Always try to get you in and out as quickly as possible. Wouldn't take my car anywhere else.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
That's great to hear! Mark and Tammy are always trying to best meet the customers' needs, and were continuing to improve our efficiency to benefit the customer. Thank you so much for taking the time for your review. We look forward to seeing you again!
absolutely great
Very helpful person Tammy was nice to work with even though corporate took over three weeks to deliver her the part she needed to fix our car. They did provide us with a great replacement car in the meantime
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your review! The GM parts issue affected so many but I'm glad Tammy was able to take care of you through it all. She tries so hard for her customers. Once again, very happy you came in and thank you for your feedback!
Buick'09: Great service
Tammy, Eugene, Alexis & Amy gave us great service for our Buick '09 Enclave!!! Thank You All so much! Great service and will come again. James Clark 3rd
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks James! Our service crew is working hard to meet our customer's needs as a team and it sounds like they did. Thank you for taking the time to comment and mention everyone involved with your service. We look forward to you coming in again!