Skip to main content

Scranton Chevrolet of Norwich

(2,312 reviews)
Visit Scranton Chevrolet of Norwich
Sales hours: 9:00am to 6:30pm
Service hours: 8:00am to 4:30pm
View all hours
Sales Service
Monday 9:00am–6:30pm 8:00am–4:30pm
Tuesday 9:00am–6:30pm 8:00am–4:30pm
Wednesday 9:00am–6:30pm 8:00am–4:30pm
Thursday 9:00am–6:30pm 8:00am–4:30pm
Friday 9:00pm–6:00pm 8:00am–4:30pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2019 state dealer award
View 2 awards
2019 state dealer award
2019 consumer dealer award
New (860) 786-6448 (860) 786-6448
Used (860) 786-6450 (860) 786-6450
Service (860) 786-6451 (860) 786-6451

Reviews

(2,312 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Scranton Chevrolet of Norwich from DealerRater.

Want to share your experience with this dealership?

Write a review

Great people sure of the lady ZOE she?

Great people sure of the lady ZOE she?s very nice when I met her I knew I was going to meet nice female the vehicle I got was. Nice

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Wouldn’t give me my keys after paying for work.

Wouldn’t give me my keys after paying for work. I almost complained to police!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Service was great!

Service was great! Easy to set appointments and i also like that they give a detailed video of their multipoint inspection.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Extremely calming experience to what can be a stressful

Extremely calming experience to what can be a stressful situation when buying a car. Professional yet there was absolutely no pressure. I didn’t feel like I was part of a someone’s quota.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The service advisors are so helpful, patient and

The service advisors are so helpful, patient and knowledgeable. They work with you for the best experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The service team was very helpful diagnosing and

The service team was very helpful diagnosing and addressing the engine code. They communicated with me throughout the service on their progress.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Scranton has been trying to solve my problem with my

Scranton has been trying to solve my problem with my vehicle since I bought it in August. One thing I will say for them, they are persistent.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Very helpful.

Very helpful. Had exactly what we were looking for. We would definitely recommend to others.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I don't recall who waited on me at the service desk but I

I don't recall who waited on me at the service desk but I had a perfectly fine interaction with them. I appreciate the video report following the service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

The experience was enjoyable, Zoe was knowledgeable, and

The experience was enjoyable, Zoe was knowledgeable, and I got the car I wanted the same day.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.