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Clay Cooley Volkswagen of Park Cities

(1,379 reviews)
Visit Clay Cooley Volkswagen of Park Cities
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–8:00pm 7:30am–5:00pm
Sunday Closed Closed

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New (888) 898-6225 (888) 898-6225
Used (877) 873-8811 (877) 873-8811
Service (888) 552-1447 (888) 552-1447

Inventory

See all 296 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since April 2024.
Clay Cooley Auto Group has been serving you as a Metroplex area dealer with professional sales and service for many years. Family owned for over 20 years Clay and his family have served the community meeting your Sales and Service needs.

We believe that selling you a car - taking care of your automotive needs - is not a one-time event; rather we view your purchase as the beginning of a continuous ongoing relationship the start of an ongoing sales and service bond with you your family and your friends.
Shop me first Shop me last. Either way....come see Clay!

Service center

Phone number (888) 552-1447

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
7:30am–5:00pm
Sunday
Closed

Meet our employees

Reviews

(1,379 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Clay Cooley Volkswagen of Park Cities from DealerRater.

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Ed was absolutely amazing in helping our 16-year-old

Ed was absolutely amazing in helping our 16-year-old daughter find her very first car. As parents, my husband and I were focused on finding something safe, reliable, and cost-efficient something that would last her through high school and into college. Ed truly listened to our needs and guided us through the entire process with patience and professionalism. He was incredibly trustworthy and knowledgeable, and we never once felt pressured. He made what could have been a stressful experience feel easy and even enjoyable and he did it all within just a few hours! Ed has definitely gained lifelong customers in us. His honesty and transparency made all the difference. Thank you, Ed, for helping us find the perfect first car for our daughter!

Ed was absolutely amazing in helping our 16-year-old

Ed was absolutely amazing in helping our 16-year-old daughter find her very first car. As parents, my husband and I were focused on finding something safe, reliable, and cost-efficient something that would last her through high school and into college. Ed truly listened to our needs and guided us through the entire process with patience and professionalism. He was incredibly trustworthy and knowledgeable, and we never once felt pressured. He made what could have been a stressful experience feel easy and even enjoyable and he did it all within just a few hours! Ed has definitely gained lifelong customers in us. His honesty and transparency made all the difference. Thank you, Ed, for helping us find the perfect first car for our daughter!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Great Experience and Service.

Great Experience and Service. Prompt and Efficient. I highly recommend this Dealership. Five Stars!! Bravo!

Great Experience and Service.

Great Experience and Service. Prompt and Efficient. I highly recommend this Dealership. Five Stars!! Bravo!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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The staff at Clay Cooley VW were prompt to assist and

The staff at Clay Cooley VW were prompt to assist and very courteous. I appreciated the shuttle ride home too!

The staff at Clay Cooley VW were prompt to assist and

The staff at Clay Cooley VW were prompt to assist and very courteous. I appreciated the shuttle ride home too!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Mike was great.

Mike was great. He kept me up to date on the status of my car. The others in the service department brought my car up at pick up since Mike was finishing up with another customer. I appreciated the use of the loaner car.

Mike was great.

Mike was great. He kept me up to date on the status of my car. The others in the service department brought my car up at pick up since Mike was finishing up with another customer. I appreciated the use of the loaner car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Excellent customer service, exceeded expectations,

Excellent customer service, exceeded expectations, service advisor was awesome, kept me updated with the progress on my vehicle.

Excellent customer service, exceeded expectations,

Excellent customer service, exceeded expectations, service advisor was awesome, kept me updated with the progress on my vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Excellent service by Michael Schwartz and very attentive

Excellent service by Michael Schwartz and very attentive to contact and communication with me regarding the cost

Excellent service by Michael Schwartz and very attentive

Excellent service by Michael Schwartz and very attentive to contact and communication with me regarding the cost

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Ricky was great!

Ricky was great! Always the best service! Received updates while they had my car. I will the extra distance to use this center and team.

Ricky was great!

Ricky was great! Always the best service! Received updates while they had my car. I will the extra distance to use this center and team.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Been having issues with the car since I bought it and

Been having issues with the car since I bought it and warranty doesn’t cover anything

Been having issues with the car since I bought it and

Been having issues with the car since I bought it and warranty doesn’t cover anything

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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I’m so happy that Mike is back.

I’m so happy that Mike is back. He’s always on top of my vehicle. Always keeps me updated. Please let’s keep him.

I’m so happy that Mike is back.

I’m so happy that Mike is back. He’s always on top of my vehicle. Always keeps me updated. Please let’s keep him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Great all the time they always show concern and handle

Great all the time they always show concern and handle everything with ease. I never have to worry

Great all the time they always show concern and handle

Great all the time they always show concern and handle everything with ease. I never have to worry

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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