Clay Cooley Volkswagen of Park Cities

I had a great experience with Trae Canady, the Salesman which whom I purchased my Used 2020 4 Runner from this past weekend. Excellent service, professional... and friendly demeanor and informative. He kept me informed every step of the way which assisted in making this process so much smoother. Thanks to everyone at Clay Cooley who made our experience a pleasant one!

Poor quality in repairs. I had to get the same service performed at another dealership. Clay Cooley would not reimburse me. They are nice and will seem... competent. but you can get better service else where. I was overcharged and service did not have any lasting quality. Worse experience at a VW Dealer Service Center.

Paul did a fantastic job of guiding our daughter through her first car purchase. He did not pressure our family and gave her the time she needed to decide.... He was so pleasant to work with. The entire process was made even better when the general sales manager, Frank, took the time to visit with our family personally. Paul and Frank made a real impression - we will be back ¿¿

Great service! The man I spoke with on the phone was very helpful. My vehicle was serviced quickly. I was very satisfied with the service I received. Thank... you.

As you can see from the other reviews, they advertise one price, waste your time, and then try to tag a bunch of fees on you. Not only is it bad business,... but may also be a violation of Texas law (43 TAC 8.250). Highly recommend you do not buy from this dealer! Don't trust this group!

Dealership sold a car as new that had damage and chose to hide and not disclose the car was damaged. Check engine light came on as soon as I drove off... the lot, manager made an execuse that the light had water in the lights and can be fixed, very common…. He made every attempt to not mention the damage or let me reference it. Made attempts to fix as cheap as possible and damage still exists on the car. Stay away from these guys they are crooked!

Mrs. Lopez was helpful and knowledgeable . I would definitely come back to purchase again. The overall experience was good.I was satisfied with the purchase.

Very knowledgeable and communicated well. Pleasant waiting room. Everyone was courteous and helpful. Oil changes and maintenance at the dealership have... proven to cost less than going elsewhere and also include a quick check to make sure the car is running correctly for free, which is a great service.

Very fast friendly service! I was provides with quick updates and suggestions for additional optional maintenance items . Service was quickly concluded... and checkout was also quick!

Luke Holland treated us really well and we got a fare price. Usually you don’t get both. The Lincoln is also a really great car, true luxury, especially... for the price.