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Clay Cooley Volkswagen of Park Cities

(1,360 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–8:00pm 7:30am–5:00pm
Sunday Closed Closed
New (888) 898-6225 (888) 898-6225
Used (877) 873-8811 (877) 873-8811
Service (888) 552-1447 (888) 552-1447

Reviews

(1,360 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Clay Cooley Volkswagen of Park Cities from DealerRater.

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i just wanted to know why my check engine light was on

i just wanted to know why my check engine light was on and got a full car diagnostic where i was quoted 1.056 dollars for a break pad… and could t get my car until the next day. mind you i only wanted to know why the check engine light was on. they never told me why the light was on

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Advisor Mike Swartz knows me by name, very attentive &

Advisor Mike Swartz knows me by name, very attentive & has excellent knowledge & skills of service issues. Anthony is very courteous! Mgr. Tommy always greets me too! I can always trust these guys, excellent overall service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Performed work as promised and on time.

Performed work as promised and on time. Cost was less than I expected since I purchased the car there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

It was great service and Rickey help me with all my car

It was great service and Rickey help me with all my car issues great job

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very attentive.

Very attentive. Kept me updated on service and made helpful suggestions. Ricky was pleasant to work with

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service!

Great service! Car was ready in a timely manner and Randy was a pleasure to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Absolutely Awesome!

Absolutely Awesome!! Excellent Service , patient, Accommodating,Informative Customer service above average very welcoming The Best!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Ricky White was very helpful and explained everything.

Ricky White was very helpful and explained everything. He was very polite and easy to work with. I was disappointed in rear brakes needing work after only 20000 miles since work done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

my service advisor was very helpful calling my warranty

my service advisor was very helpful calling my warranty company to get most of the work covered

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Ricky went above and beyond to make my transaction smooth

Ricky went above and beyond to make my transaction smooth and flawless. Really appreciate all his efforts.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.