Reviews
service
Clinton Wong had complete expert knowledge of our vehicle, gave valued advice, runs better than ever. Will not go anywhere else for service. thank you.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Eric, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Kansas City South! Thanks again for the recommendation, and have an amazing day!
Quality service, honest feedback.
Provided quality service, on time and at a reasonable price. Thorough review of car's condition. Didn't try to repair anything that wasn't necessary. Would recommend to others.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Jeff Salter, we appreciate you taking the time to leave us this feedback. Thank you again for the great review!
Announcing: Best service provider/technician ever!
I had a great experience being assisted by Mr. Clint Wong! I felt sincerity and familiarity that I try to find in people that I would entrust my vehicle— and thus my life with. God bless you, Mr. Wong, your family, and your BMW family!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Mariel, your wonderful feedback and rating mean a lot to us. Until the next time we meet, take care!
Recent service
Great experience. Everything went smoothly. Clinton Wong is great to work with. Everything was explained and agreed to prior to work starting. Will visit them again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Brian! We're so happy we were able to help you out! Thank you, and have a fantastic day!
Love BMW of Kansas City South.
Clint is always helpful and keeps me informed—very satisfied from the moment I purchased my car with my experience with the dealership—Rashell is excellent and I would recommend requesting Rashell if you need a new car and Clint for your service advisor.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Dorothy, thank you for the high star rating! We do hope we can be of assistance in the future. Take care!
Excellent Service
Clinton Wong has been my Service Advisor at BMW South for a number of years and has been very meticulous with my automobiles. Kudos to the service technicians who are an integral part of the Team. Thanks for coninuous excellent service!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Ken B, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Great service
Great sales with Giuseppe and Clinton Wong is wonderful in service. Professional, courteous, and thorough! Answered every question and explained thouroughly. Love this dealership for sales and service!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Mimi, we are so happy to read such a great review about BMW of Kansas City South! Please don't hesitate to reach out to us if there's anything more we can do!
BMW South is outstanding and professional
Clinton Wong has been my service supervisor since I bought my car 4 years ago. Clinton always greets me with a smile and professionalism. Clinton is very knowledgeable about BMW operation and I am always pleased to receive his input.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Ech, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!
Exceptional service
Clint from the service department is always professional and precise regarding the needs for my vehicle. Always a pleasure to hear his honest and valued input for my specific needs.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Curtis Hamlett, we're happy to hear you had such a positive experience with our team! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Exceptional Service in Stressful Situation
Service Advisor Clinton Wong provided exceptional service in a stressful situation in late December 2021. I was visiting family in KC and my 2011 328xi broke down and had to be towed to BMW of Kansas City South. Clinton was able to acquire a major part from another dealer and get my car fixed in advance of a snowstorm and the New Year holiday. Because of his efforts, I was able to drive back home to Chicago in my own car instead of finding alternative transportation and subsequently making a return trip to retrieve my car once the part arrived after the New Year, which would have been extremely inconvenient.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ra, thank you so much for your high rating! Please let us know if there is anything else we can do for you; we are more than happy to help!