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Jerry Ward Autoplex

(1,601 reviews)
Visit Jerry Ward Autoplex
Sales hours: 8:00am to 5:30pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:00am–5:30pm 8:00am–5:00pm
Tuesday 8:00am–5:30pm 8:00am–5:00pm
Wednesday 8:00am–5:30pm 8:00am–5:00pm
Thursday 8:00am–5:30pm 8:00am–5:00pm
Friday 8:00am–5:30pm 8:00am–5:00pm
Saturday 8:00am–3:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 14 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
(731) 599-4947 (731) 599-4947

Reviews

(1,601 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jerry Ward Autoplex from DealerRater.

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Great people

Very friendly they take their time and make sure you are happy with what you buy.Thanks Tim Matt and mike Akers for all your help

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellence

Everyone and everything is always wonderful. A prompt, respectful, friendly and courteous staff that go out of their way to give complete service. Jerry Ward Autoplex definitely go beyond the sale.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Awesome

They make you feel like you are part of the family. I call Mike the day before and talked about what I was looking for. The next morning I was looking at two different vehicles and was pleased with both of them. Very pleased with my KIA.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Awesome service!

My car was serviced right on the dot of the appointment time. My car was given a thorough check, it was accomplished with professionalism, and it was speedily completed. I would recommend this dealership for any service needs for any vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Services.

Adam went above and beyond to make sure that my cars issues were completely taken care of. Everything was handled within a timely manner to ensure I wasn’t without a car for very long! Thanks again for everything!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Felt like family

Garrett Quinn is incredible! Patient, knowledgable and caring about us as individuals, not just as customers. The entire staff from the Top Down does all they can to make this a pleasurable experience! I don't want to buy a car from anywhere else.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great staff!!!!

We decided to try Jerry Ward after going thru a few other dealers. Won't have to anymore. The staff from Jerry to Tony to Russ was extremely courteous and helpful. Made buying a vehicle a nice experience all the way around. Thanks again. Will purchase my next vehicle at Jerry Ward's.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

3rd car we have bought. Excellent service w/Norman Lee.

Always good service and help getting car and price you are looking for. Every car we have bought has been excellent condition with no problems. Norman Lee goes the extra mile to accommodate what you need and always helpful in suggestions. All employees friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Awesome team at Jerry Ward

Thanks a million to Tony Dodson for helping me get a awesome deal. It's a great truck. Also thanks to Tim Long for walking me through all the paperwork and financing. You guys were amazing. You have a new life long customer. Look forward to working with you again. #shoplocal

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great customer support

Wonderful customer service, Mr. Mike did all he could to make sure I got the car I wanted! Thanks for all you guys did! Y'all are the best!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.