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Jerry Ward Autoplex

(1,688 reviews)
Visit Jerry Ward Autoplex
Sales hours: 8:00am to 3:00pm
Service hours:
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Sales Service
Monday 8:00am–5:30pm 8:00am–5:00pm
Tuesday 8:00am–5:30pm 8:00am–5:00pm
Wednesday 8:00am–5:30pm 8:00am–5:00pm
Thursday 8:00am–5:30pm 8:00am–5:00pm
Friday 8:00am–5:30pm 8:00am–5:00pm
Saturday 8:00am–3:00pm Closed
Sunday Closed Closed
2026 state dealer award
View 16 awards
2026 state dealer award 2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award
2026 consumer dealer award 2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award

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(888) 268-8271 (888) 268-8271

Inventory

See all 61 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since August 2025.
Serving Union City TN and the surrounding communities Jerry Ward Autoplex is proud to be one of the premier pre-owned dealerships in the area. From the moment you set foot on our dealership lot you'll know our commitment to Customer Service is second to none. We strive to make your car-buying experience a great one and hope to not only help you with the purchase of your next vehicle but to win you over as a customer for life!
Don't Dream It Drive It!

Service center

Phone number (888) 268-8271

Service hours

Monday
8:00am–5:00pm
Tuesday
8:00am–5:00pm
Wednesday
8:00am–5:00pm
Thursday
8:00am–5:00pm
Friday
8:00am–5:00pm
Saturday
Closed
Sunday
Closed

Meet our employees

Reviews

(1,688 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jerry Ward Autoplex from DealerRater.

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Great. No pressure. Good folks to work with. Will purchase from again Good, honest, fair

Great. No pressure. Good folks to work with. Will purchase from again Good, honest, fair

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It’s great to hear you felt comfortable without any pressure and found our team honest and fair during your Chrysler purchase. We’ll pass along your kind words to Mike and the rest of the team. We look forward to working with you again.

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Wonderful, there's a reason to be a repeat customer! They have had my business for 8 years and will have the next 8

Wonderful, there's a reason to be a repeat customer! They have had my business for 8 years and will have the next 8

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Your continued loyalty over the past eight years means a great deal to us. We’re glad your Toyota Highlander keeps earning your trust. Mike and our team look forward to assisting you for the next eight years. Thank you!

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Great service and great people! Made the whole process quick and easy! Gave me a amazing deal as well!

Great service and great people! Made the whole process quick and easy! Gave me a amazing deal as well!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We’re delighted our team made your Kia K5 purchase quick and easy while securing a great deal. Thanks for sharing your positive experience with us. Enjoy your new ride and we look forward to serving you again.

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Easy to work with and took excellent care of us Made sure we got everything we needed

Easy to work with and took excellent care of us Made sure we got everything we needed

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We’re delighted our team made the purchase of your Nissan Pathfinder straightforward and provided attentive care to meet your needs. Thank you for the five-star rating and for choosing us.

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Very nice. Very helpful. Love my new car they found and helped me get Great

Very nice. Very helpful. Love my new car they found and helped me get Great

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience. We’re glad our team was able to help you find the right Volkswagen. Enjoy your new vehicle, and please let us know if there’s anything else we can do.

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It was simple and easy. Made the experience pleasant. Sales staff was very friendly and knowledgeable.

It was simple and easy. Made the experience pleasant. Sales staff was very friendly and knowledgeable.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for highlighting how smooth the purchase of your used Ram 1500 Classic went. We’re glad Mike and our staff provided friendly, knowledgeable support. Enjoy every drive.

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I had an awesome experience!! Norman was very helpful and very sweet .. And I will most definitely refer anyone looking for a vehicle to Jerry Wards auto

I had an awesome experience!! Norman was very helpful and very sweet .. And I will most definitely refer anyone looking for a vehicle to Jerry Wards auto

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Mike was happy to help you find your Chevrolet Malibu. We appreciate you recommending us to others. Enjoy your Malibu and let us know if we can assist again.

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Great service. Not too long ago wait. I always get my vehicles serviced at Jerry Wards.

Great service. Not too long ago wait. I always get my vehicles serviced at Jerry Wards.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We’re glad our service team kept your wait brief and delivered great care. Thank you for continuing to trust us with your Honda maintenance. We look forward to assisting you at your next visit.

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I've known Jerry Ward for a lot of years and I firmly have the most respect for these folks. You couldn't ask for anyone to work any harder to help meet your needs while being honest with you all the way.

I've known Jerry Ward for a lot of years and I firmly have the most respect for these folks. You couldn't ask for anyone to work any harder to help meet your needs while being honest with you all the way.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate your continued trust and are delighted to hear our team’s honest approach and hard work met your needs with your Ram. Your respect and kind words motivate us to keep giving our best service.

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This is a wonderful dealership with excellent employees. I buy my vehicles here and have all service work completed here. I would recommend this dealership to anyone!

This is a wonderful dealership with excellent employees. I buy my vehicles here and have all service work completed here. I would recommend this dealership to anyone!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your continued trust and for choosing Buick for both purchases and service. Hearing that our team, including Jerry and Mike, provided such a positive experience truly brightens our day. We appreciate your recommendation and look forward to welcoming you back.

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