Reviews
Worth the drive. Best customer service I've experienced in a very long time. I highly recommend.
Worth the drive. Best customer service I've experienced in a very long time. I highly recommend.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Everyone was friendly and helpful . Norman did a great job getting the loan approved for the vehicle
Everyone was friendly and helpful . Norman did a great job getting the loan approved for the vehicle
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Jerry Ward Autoplex. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
They all were great. They treated me right and fair. I would recommend them to anyone.
They all were great. They treated me right and fair. I would recommend them to anyone.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you! We appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing Jerry Ward Autoplex.
Great customer service! Friendly and very helpful with any questions that you may have. I love the vehicle I got from them.
Great customer service! Friendly and very helpful with any questions that you may have. I love the vehicle I got from them.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Our team, including Mike, enjoyed assisting you through the purchase of your Ford Focus. Knowing that you felt supported and had all your questions answered is rewarding. We’re thrilled you love your Focus.
Excellent as always. Always meet you with a smile, great customer service, asked what service is needed and will take you in that direction or handle the situation themselves while they have as you to be seated.
Excellent as always. Always meet you with a smile, great customer service, asked what service is needed and will take you in that direction or handle the situation themselves while they have as you to be seated.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Knowing that our team consistently greets you with a smile and takes care of your service needs right away means a lot to us. We’re glad your Nissan Rogue receives prompt, attentive service while you make yourself comfortable. Your kind words and five-star rating encourage us to keep delivering this level of care.
Had road noise in car. Techician found it was the sunroof He explained my options
Had road noise in car. Techician found it was the sunroof He explained my options
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!
The purchase was a breeze. The trade in value offered for my vehicle was the highest I had been offered. Ultimately, I chose Jerry Ward because of the convenience of vehicle pick up and drop off for routine maintenance.
The purchase was a breeze. The trade in value offered for my vehicle was the highest I had been offered. Ultimately, I chose Jerry Ward because of the convenience of vehicle pick up and drop off for routine maintenance.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Knowing that the purchase process felt effortless and that our trade-in offer was the highest you’d received means a lot to our team. We’re pleased we could arrange convenient pick up and drop off for your Toyota Highlander’s routine maintenance.
The dealership staff was very helpful. They delivered our car directly to our home. On a second trip they delivered our paperwork This extra time they took for us was greatly appreciated. They took the time also to go over the features. They were very patient to answer all our questions and phone calls. I definitely recommend Jerry Ward Autoplex.
The dealership staff was very helpful. They delivered our car directly to our home. On a second trip they delivered our paperwork This extra time they took for us was greatly appreciated. They took the time also to go over the features. They were very patient to answer all our questions and phone calls. I definitely recommend Jerry Ward Autoplex.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Your mention of the home delivery of your BMW 330 and the detailed walkthrough reflects how we strive to make car buying effortless. Hearing that you appreciated our patience and support means a lot to our team.
We recently purchased an SUV from Jerry Ward Autoplex. drove over five hours to get there and the buying experience was definitely worth it. Everyone from Mark Breeden ( our salesman) to Mike Akers in the finance Department made the buying process enjoyable. Would definitely recommend them to purchase a vehicle and will consider another from them in the future.
We recently purchased an SUV from Jerry Ward Autoplex. drove over five hours to get there and the buying experience was definitely worth it. Everyone from Mark Breeden ( our salesman) to Mike Akers in the finance Department made the buying process enjoyable. Would definitely recommend them to purchase a vehicle and will consider another from them in the future.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Knowing that the long drive was worthwhile means a lot to our team. Our team is pleased we could guide you through every step of your SUV purchase. Mark and Mike appreciate your recommendation and look forward to assisting you in the future.
Mark was the right to talk to him. He explained everything in the car to me. once I knew I wanted to buy it. The transaction was very quickly.
Mark was the right to talk to him. He explained everything in the car to me. once I knew I wanted to buy it. The transaction was very quickly.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Your note about Mark walking you through every feature of your Nissan Altima underscores our commitment to clear communication. Hearing that the transaction was quick once you decided to buy means a lot to us. Thank you for choosing our dealership.