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Jerry Ward Autoplex

(1,595 reviews)
Visit Jerry Ward Autoplex
Sales hours: 8:00am to 3:00pm
Service hours:
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Sales Service
Monday 8:00am–5:30pm 8:00am–5:00pm
Tuesday 8:00am–5:30pm 8:00am–5:00pm
Wednesday 8:00am–5:30pm 8:00am–5:00pm
Thursday 8:00am–5:30pm 8:00am–5:00pm
Friday 8:00am–5:30pm 8:00am–5:00pm
Saturday 8:00am–3:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 14 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
(731) 599-4947 (731) 599-4947

Reviews

(1,595 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jerry Ward Autoplex from DealerRater.

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Good Guys

If y'all want a good deal go to Jerry Ward autoplex in Union City And talk to Garrett Quinn they took good care of me they was right on top of it I'm telling everybody to please go there they will hook you up Thanks again Jerry Ward Autoplex

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Excellent Service

So far they have been fantastic to work with. My sales associate Norman was very open and honest about every detail of the process. He was polite and he made me feel like family. Russ was great at finding the price I wanted and he worked hard to get it right. They truly seem to care about their customers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great experience. This is my second purchase in a year.

This is my second purchase from them, love that it's a local dealership. They employee local people that knows you with great customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

good experience on a good deal

I was very glad to find what my wife and I had been looking for in a van. The dealership was good to work with me because I am in a mobility chair and require a lift on the vehicle to carry it around. They moved the lift from my trade in and put it on our new vehicle. They even provided the receiver required to mount the lift. They did a great job for us. Thanks goes out to Garret Quinn for our positive experience. Tim Long also did a great job on getting us a payment in our range. Thanks.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Thank you

They were the absolute best / fast to work with !they were patient , and no pushy at all ! Thank you guys so much!! I would differently work with them again !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Went above and beyond!

Matt Dunn and the guys at Jerry Ward went above and beyond to help me purchase my jeep! I would definitely recommend giving them a call!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

purchase

I would highly recommend Jerry Ward Autoplex. I have dealt with Jerry since 1990 on my vehicles and he is always a tremendous help in getting me the best deal possible.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Discovery Bound

My recent purchase of my Land Rover was an excellent experience at Jerry Ward Autoplex!! They have an impressive selection of vehicles along with superior customer service!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Best Buting Experience

We are So Happy with our Vehicle Best purchase in vehicles we've ever made. Great team that goes the Extra mile to please the Customer !!!! Definitely a Repeat Customer Sincerely Thanks so Much😊

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Mom’s Jeep

Awesome service!!!!! Husband and I went in with a figure and Mike Akers and Matt Dunn did their best and made it doable. Come out with an awesome Jeep that we will get years of fun out of. Highly recommend giving these guys a try.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.