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Jerry Ward Autoplex

(1,594 reviews)
Visit Jerry Ward Autoplex
Sales hours: 8:00am to 6:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 8:00am–6:00pm 8:00am–5:00pm
Tuesday 8:00am–6:00pm 8:00am–5:00pm
Wednesday 8:00am–6:00pm 8:00am–5:00pm
Thursday 8:00am–6:00pm 8:00am–5:00pm
Friday 8:00am–6:00pm 8:00am–5:00pm
Saturday 8:00am–3:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 14 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
(731) 599-4947 (731) 599-4947

Reviews

(1,594 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jerry Ward Autoplex from DealerRater.

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We really appreciate what they done for us.

We really appreciate what they done for us. We found what we were looking for. The first place we went to blew us off. Very pleasant atmosphere. Everybody was friendly and helpful. In the future we will be back and refer others to come here as well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Norman Lee was very patient and answered every question

Norman Lee was very patient and answered every question we had. We are excited about our purchase!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Quick, friendly service.

Quick, friendly service. They keep me rolling. Always on top of the service needed for both my vehicles.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Everyone at Jerry Ward autoplex were very helpful in

Everyone at Jerry Ward autoplex were very helpful in helping me find what I needed for my family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Norman worked hard on getting us the car we wanted at a

Norman worked hard on getting us the car we wanted at a great price! We will definitely recommend him to all of our friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Jerry Ward Auto is the best!

Jerry Ward Auto is the best! We're repeat customers and proud of it. They provide top service, quality, and deals. Thank you for taking such excellent care of my family for so many years!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Norman went above and beyond making sure a schedule that

Norman went above and beyond making sure a schedule that would fit between work hours to test drive the car and sign papers. He came in on his day off.. Always a pleasure to work with. Highly recommend

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I was very pleased with the service everything went well

I was very pleased with the service everything went well as expected great service i will use them again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Highly recommend this dealership!

Highly recommend this dealership! Everyone was very friendly, helpful and so very well organized! The entire process was quick and smooth. We were given an excellent explanation of the different functionalities of the vehicle and treated with courtesy and respect. Many thanks to the entire staff for what they did to facilitate the process. In the words of Mr. Jerry Ward, "Don't Dream It, Drive It", is a true statement of this great dealership!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Consumer response

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They made the process smooth and really went out of their

They made the process smooth and really went out of their way to make sure everything was set to exceed our expectations.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.