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Jerry Ward Autoplex

(1,601 reviews)
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Sales hours:
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Sales Service
Monday 8:00am–5:30pm 8:00am–5:00pm
Tuesday 8:00am–5:30pm 8:00am–5:00pm
Wednesday 8:00am–5:30pm 8:00am–5:00pm
Thursday 8:00am–5:30pm 8:00am–5:00pm
Friday 8:00am–5:30pm 8:00am–5:00pm
Saturday 8:00am–3:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 14 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
(731) 599-4947 (731) 599-4947

Reviews

(1,601 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jerry Ward Autoplex from DealerRater.

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The dealership handled everything for me. I had russ...

The dealership handled everything for me. I had russ Thomas as my sales rep and he treated me with a lot of respect. I enjoyed my experience with your business very much and will return.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Friendly service and a great atmosphere to do business...

Friendly service and a great atmosphere to do business with!!! The sales and service department all had a great attitude and knowledgeable about the cars that they have. I enjoyed the experience and would recommend this dealership to anyone wanting a good deal !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Second purchase. Always easy to deal with. Got a good...

Second purchase. Always easy to deal with. Got a good trade in value on my old vehicle. Tony makes everything easy and Tim Long walks you through the financing easily as well. Will shop with them again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

These guys were a pleasure to work with! We showed up...

These guys were a pleasure to work with! We showed up less than an hour before closing, but they never made us feel rushed and they went out of their way to help us!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Best experience I’ve had at a car dealership. Mark was...

Best experience I’ve had at a car dealership. Mark was great and he got me exactly what I wanted. I would definitely buy from this car lot in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

this is my 3rd experience with Jerry Ward and I have to...

this is my 3rd experience with Jerry Ward and I have to say they just keep getting better! Mark Breeden was on point when I was wavering. He presented exactly what I wanted and it wasn't even listed yet! All the way down to finance, this place is where you should get your next deal!! Thank you so much for yet another great buying experience! I will highly recommend y'all to anyone who will listen 😁

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Jerry Ward Autoplex was/is such a pleasant experience. As...

Jerry Ward Autoplex was/is such a pleasant experience. As a single very elderly woman having never bought a car by herself before, the process was very painless. I had several fears from dealing with a few car salesmen in the past. First I asked to speak to Jerry Ward himself. He did not try to hurry my interview but did guide my questions. I was nervous and my head was spinning with questions. At the onset I had not narrowed down what my priority wants were in my next car. I just knew what type of car I wanted. The features and specifics were yet to be determined. First I had to sell two cars. Jerry connected me with Matt Dunn. This young and very knowledgeable man impressed me from the first moment. I was convinced he was honest, smart, perspective, kind and patient. Jerry and Matt together evaluated both cars and fortunately bought them saving me lots of stress. At this point I still was not ready nor even knew where or from whom my dream car would be found and bought from. These two men gave me thoughtful and what I perceived honest treatment. I did need to go into the Autoplex several times later before turning my two cars over to them and each time I was met with friendly welcoming words from all the salesmen and office staff I spoke to. I continued to be impressed. I then sat down and wrote out my ‘want list’ and delivered a copy to Jerry and Matt. Matt had to be out of the office for several days but surprisingly and unexpectedly Jerry found I believe four cars quickly which met features from my ‘want list. I asked to see one right away and the rest is ‘history.’ I LOVE my car! I can say without hesitation I will not hesitate to recommend Jerry Ward Autoplex. The entire atmosphere was calm, inviting and friendly. The employees were all willing to help whether it was to find the person I was looking for or who could answer the question I asked. (The only wish and hopefully suggestion-which I know cannot be changed- is unfortunately my tastes are on the expensive side - I did spend more than I wanted to! But a girl knows what she wants!!!!) Thank you everyone at Jerry Ward’s Autoplex. Well Done. I wish all of you continued success. All of you work for and deserve success.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The team at Jerry Ward are the best in the business and...

The team at Jerry Ward are the best in the business and Tony Dobson was was a pleasure to work with. I would definitely buy another car from them. Honest, friendly, A+ dealer

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Absolutely a wonderful car buying experience. My son was...

Absolutely a wonderful car buying experience. My son was looking to purchase a Volvo sedan this dealership had that was exactly the vehicle he was looking for. He asked me to assist him because I had spent several years as a master certified sales consultant at a Volvo dealership prior to retiring. Tony, the salesperson, Tim in finance, and Jerry the owner, we’re very down to earth, sincere, honest and humble. Best all, no pressure at all. They truly went above and beyond. Everyone there was friendly and helpful. My son got a great car, a great deal, and they made sure he got the best financing terms available. I can honestly tell, other car dealers could take a lesson from the folks at Jerry Ward. It was an eight hour round trip for us to visit this dealership, and I assure you, we’d drive it again to specifically purchase from them in the future. Do yourself a favor, visit Tony, Tim, Jerry and the other folks at Jerry Ward Autoplex. You’ll be glad you did.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Mark Breeden and Tim Long went above and beyond to make...

Mark Breeden and Tim Long went above and beyond to make sure that the purchase of our car went as smooth and simple. Definitely will recommend them to friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.