Skip to main content

Jerry Ward Autoplex

(1,601 reviews)
Visit Jerry Ward Autoplex
Sales hours: 8:00am to 5:30pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:00am–5:30pm 8:00am–5:00pm
Tuesday 8:00am–5:30pm 8:00am–5:00pm
Wednesday 8:00am–5:30pm 8:00am–5:00pm
Thursday 8:00am–5:30pm 8:00am–5:00pm
Friday 8:00am–5:30pm 8:00am–5:00pm
Saturday 8:00am–3:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 14 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
(731) 599-4947 (731) 599-4947

Reviews

(1,601 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jerry Ward Autoplex from DealerRater.

Want to share your experience with this dealership?

Write a review

Excellent service, extremely friendly, and the best car...

Excellent service, extremely friendly, and the best car dealer I have seen. I have bought a car from Tony before and I can’t say in words how great my past and present experiences have been

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

3rd time for my family using this dealership. They are...

3rd time for my family using this dealership. They are always great about getting you what you want and treat you like family. Tony is the absolute best salesman around!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Tony is everything you would want in a salesman. It was...

Tony is everything you would want in a salesman. It was easy to tell he was trustworthy from a simple phone conversation. We drove 2.5hrs to get my daughters car! When we got there it was everything he promised it would be and he even defeated it for her birthday! I will forever recommend everyone come see him for their new car needs!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Chris was the best...He took his time with me he was very...

Chris was the best...He took his time with me he was very knowledgeable on what questions I asked..I was highly pleased..Thank you....

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Working with Chris and the crew at Jerry Ward Autoplex...

Working with Chris and the crew at Jerry Ward Autoplex was a great experience. Bought a 2010 Chrysler Town and Country with decent miles and great price. Would definitely do business with these folks again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Absolutely great service for what I wanted! Couldn’t ask...

Absolutely great service for what I wanted! Couldn’t ask for a better team! Thanks especially to Norman Lee who went above and beyond on my purchase! Love my tahoe!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Thanks for the great experience at the Jerry Ward...

Thanks for the great experience at the Jerry Ward Autoplex in Union City, Tennessee. I saw what I wanted on the internet there, drove 4 hours from Huntsville, Alabama and was rewarded with a great Team who made the purchase a great experience ! Tony Dobson is "The Man"....great sales person and extremely knowledgeable. We will be back for our next vehicle . Go see Tony !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

A great experience! Everyone was so kind and helpful! I...

A great experience! Everyone was so kind and helpful! I would highly recommend them! They Worked with me to make a dream come true! I will be back for my next car 😊

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

If you’re looking for OUT OF THIS WORLD GUEST SERVICE,...

If you’re looking for OUT OF THIS WORLD GUEST SERVICE, look no further! We all know buying a vehicle is usually a headache, but I want to proclaim from the mountain tops that this car purchase was the smoothest, most seamless transaction I’ve had. Jerry Ward himself was so incredibly attentive to my thought process, requests and bent over backwards to make sure I was informed, aware and comfortable with my ultimate decision. He really went the extra mile for me. When it came to signing docs, he accommodated my time restraints and got me taken care of quickly and efficiently. Afterward, he walked me to my new car, sat down inside of it with me and made sure I knew about all of the features and functions. He wouldn’t let me leave until I was completely confident about my new ride. I cannot thank Jerry and his incredible staff of friendly faces enough. I am so glad I bought my 2019 Chevy Impala from Jerry Ward Autoplex!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The people were courteous and helpful. I was able to get...

The people were courteous and helpful. I was able to get an appointment quickly. Everyone seemed knowledgeable. The work was finished in a timely manner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.