Transwest CDJR

Nice place to do business. I was introduced to staff members from each department in the company and each of them answered questions and made me think I’d be doing business there again next time.

Jose was very knowledgeable and completely helped explain the repairs to my wife’s Cadillac. Awesome experience.

Service was great and the service manager was great to work with. The vehicle was washed after service was completed.

My only Critique on Justin was that he was hard to reach. I tried calling several times and could not reach him. Overall, my experience was excellent, and I feel lucky to have broken down where I did. No one ever wants to have mechanical issues, but a good experience with professional service providers makes a bad situation so much easier. I would suggest that you start offering loaner vehicles or shop rentals to customers who are stranded in a hotel for 3 days with no transportation. That would have really made the situation that much more pleasant. The service Manager was very responsive and considerate, and I appreciated everyone making the extra effort for myself and my Service animal. Overall, very good experience! I would highly recommend!

Excellent service as always! I just wish they would have washed my jeep after they were done.

Great customer service in all departments with a very friendly and helpful staff. Would highly recommend!

I called and talked to Shelby, he got my truck in the next morning, it was fixed and I was on my way by 2pm same day, this is unheard of for a dealership. Shelby kept me informed throughout the day and helped me make a decision based on his experience. I believe that dealership prices are outrageous, but he went over and above, even called me the next day to check on everything.

good service, a bit slow but good. 1day wait on parts8 day to do the work

I was traveling through and had a check engine light with repeated limp mode activation. They found an air cleaner to turbo hose had torn. They had it in stock and were able to get me back on the road quickly! Excellent service!

Excellent service and scheduling!!!! They accommodated the timeline I had for getting the service done without any issues.