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(87 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Transwest CDJR from DealerRater.

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First time dealing with a big dealer ship for getting

First time dealing with a big dealer ship for getting tires. Very friendly and clean.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Transwest Chrysler Dodge Jeep RAM appreciates the great review. We are happy our service team was able to help you get set up with a new set of tires. This time of year they can be very important. Thank you very much for your business and we hope we can help with your future automotive needs. The Transwest Chrysler Dodge Jeep RAM Team

Excellent Service On The Road

Making a 2-hour drive home in my Dodge truck, I noticed my cab lights would not go out. I tried everything I knew to shut them off. I called Transwest in Limon, CO to get help. Shelby, the new service manager, called me back even though it was after hours. He worked with me to figure out what the problem was and helped me solve it. It was dark by this time and I, fortunately, did not have to drive on the highway, in the dark, with my cab lights on. I had never met or spoken to Shelby before and had not been to the dealership in probably a year or longer. Shelby was so courteous and helpful. I will definitely go back to Transwest for service after such a great job by their new service manager!! T. Spencer, Limon, CO

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Transwest of Limon appreciates the great 5-star review. We are very happy Shelby recently accepted the position of Service Manager, he is one amazing asset. We are also happy you called and that Shelby was able to help you work through your light issue. We look forward to helping you with any future truck needs. The Transwest Chrysler Dodge Jeep RAM Team

Service is always courteous, and friendly and work is

Service is always courteous, and friendly and work is done quickly and right the first time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Transwest Chrysler Dodge Jeep RAM appreciates the great review. Our service team works hard to create a smooth, hassle-free process and we are happy they delivered. Thank you very much for your business and we hope we can be of help in the future. The Transwest Chrysler Dodge Jeep RAM

They just went out of their way by a long ways to get my

They just went out of their way by a long ways to get my ram serviced, knowing that they were helping an elderly person and his challenged son.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Transwest appreciates the great review. We are happy the team was able to to get you in. fixed up and back on your way. Thank you very much for your business and please let us know how we can help in the future. The Transwest Chrysler Dodge Jeep RAM Team

Great service and deal!

Great service and deal! Appreciate the support by Shelby and his team. New tires are great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Transwest of Limon appreciates the 5-star review. We are happy Shelby and team were able to take good care of you while on your recent visit. You picked the right time to get some new tires with winter right on our doorstep. Thank you very much for your business and we hope we can be of help in the future. The Transwest of Limon Team

Just good service by good people that get it done.

Just good service by good people that get it done. I would recommend trans west dodge.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you very much for the great review. Transwest of Limon always appreciates hearing from our customers, its how we continue to improve. We are happy the service team was able to take great care of you while on your recent visit. Thank you very much for your business and we hope we can be of help in the future. Transwest of Limon

Shelby was very kind and helpful.

Shelby was very kind and helpful. Made sure every need was addressed, ensured I got a ride to and from the shop. The car was fixed in record time, too!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Transwest appreciates the great review. We are fortunate to have Shelby as part of our team. We are happy the team took great care of you! Thank you very much for allowing us to earn your business. The Transwest of Limon Team

They agreed to install a new custom bumper.

They agreed to install a new custom bumper. They stated 4 hours labor and that's what I paid.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Transwest of Limon appreciates the 5-star review. We are happy Justin and the service team took great care of you while on your recent visit. Our team works hard to deliver smooth, hassle-free experience and we are happy they delivered. Thank you very much for your business. The Transwest Team

they are the best I have had service my vehicle.

they are the best I have had service my vehicle. I have had others that were not as good

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Transwest of Limon appreciates your review. It looks like you gave our sales person a 5-star review, but a 1-star overall. May we ask what we could have done better to get a 50star review? Please send us your suggestions to autoinfo@transwest.com. Thank you in advance for helping us improve. The Transwest Team

Justin Shelby and Jesus went above and beyond.

Justin Shelby and Jesus went above and beyond. They were all amazing and helped my dad out so much. we will definitely be back and will bringing our other vehicles their. you don't find good mechanics very often.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Transwest Chrysler Dodge Jeep RAM appreciates the great review. We are happy the service team was able to help your dad get back up and running. We are fortunate to have such a great service team. They do an outstanding job of taking great care of our guests. Thank you very much for your business and we hope we can be of help in the future. The Transwest Chrysler Dodge Jeep RAM Team