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Porsche Jacksonville

(415 reviews)
Visit Porsche Jacksonville
Sales hours: 9:00am to 7:30pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:30pm 7:30am–6:00pm
Tuesday 9:00am–7:30pm 7:30am–6:00pm
Wednesday 9:00am–7:30pm 7:30am–6:00pm
Thursday 9:00am–7:30pm 7:30am–6:00pm
Friday 9:00am–7:30pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2015 state dealer award
View 2 awards
2015 state dealer award
2015 consumer dealer award
New (904) 586-4778 (904) 586-4778
Used (904) 586-3532 (904) 586-3532
Service (904) 586-4698 (904) 586-4698

Reviews

(415 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Porsche Jacksonville from DealerRater.

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I enjoy the experience when I go to Porsche.

I enjoy the experience when I go to Porsche. I always have the best customer service at ,everyone is pleasant and welcoming, Jennifer always very helpful and tries her best to accommodate everyone needs, very professional. Food and pastries are always amazing too. All in all best service department I ever dealt with. Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Lucy, we're delighted to hear that you consistently enjoy your visits and receive top-notch service from Jennifer and the team at Porsche Jacksonville. It's great knowing our hospitality makes a difference for you! Thanks for sharing this wonderful feedback!

Yara was a pleasure to deal with.

Yara was a pleasure to deal with. She kept me informed during the whole process. Car was ready sooner than I expected.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We're delighted to hear that Yara provided such a seamless experience at Porsche Jacksonville. It's fantastic that your car was ready ahead of schedule! Thank you for sharing this positive feedback with us.

Yara, as always was very pleasant and helpful.

Yara, as always was very pleasant and helpful. She walked me through the process and indicating what was going to be done for the 30,000 mile maintenance service. Very pleased with the entire process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Timothy, we're delighted to hear that Yara provided such a pleasant and helpful experience for your 30,000-mile service at Porsche Jacksonville. Thank you for sharing your positive feedback!

Very professional, honestly one of the most pleasant

Very professional, honestly one of the most pleasant dealership experiences I’ve had longstanding. Glad I drove to Jacksonville for the purchase!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Chad, we're delighted to hear that your experience at Porsche Jacksonville was worth the drive! Thanks for choosing us and sharing your positive feedback. Enjoy every moment with your new vehicle!

My service rep, Brittany, has always done a great job in

My service rep, Brittany, has always done a great job in keeping me informed, all three the process. Unfortunately this is the 2nd time that it took about 3 weeks or so for the repairs to be made. Wish they could shorten the process.she really made it easy with no costs towing and delivery of the car back to my home. Well done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for sharing your experience with us at Porsche Jacksonville. We're glad to hear Brittany kept you informed and made the process easier, despite the longer repair time. We appreciate your feedback and will work on improving our service times!

Excellent service as always!

Excellent service as always! Very easy to deal with. Everyone was so friendly and helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

Thank you for sharing! We appreciate your business here at Porsche Jacksonville.

This was my first time going to Porsche Jacksonville.

This was my first time going to Porsche Jacksonville. We (my wife and I) were bringing our car in for service. From the minute we exited our Porsche we were greeted by employees. Upon my request they led us inside to our Service Advisor Destin. Destin reviewed the service process with us and answered all of questions. He offered us some refreshments. Out car had to be left for the repairs and we went home. A few days later the car was ready. I spoke with Destin who informed us the car repairs were covered by our warranty and they would be wash our car prior to our arrival. When we picked up our car yesterday it was a very simple process. The car was repaired, washed, and waiting for us. My wife and I are extremely happy with the service we received. In one word it was PERFECT. Destin was very professional and thorough. He took the time to talk to me and my wife to ensure he answered all of our questions. Thank you, Mike D, Palm Coast, FL

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Mike, we're delighted to hear that Destin and the Porsche Jacksonville team provided you with such a seamless service experience. It's great to know everything was handled perfectly for you and your wife. We appreciate your feedback!

Yara and service folks!

Yara and service folks!!!! 🥰great service on b as he port notice- Easy drop off too

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

It was our pleasure to assist you. Thank you from Yara and all of us here at Porsche Jacksonville!

My overall experience with this dealership was

My overall experience with this dealership was outstanding! I bought a Macan and from test drive date to closing contract, the customer service was second to none. It was a low pressure environment; always honest, and all my questions were answered; i felt i was within family. Elizabeth is the best salesperson, very down to earth, no gimmicks, knowledgeable, helpful and a breath of fresh air. In fact, the rest of the staff was also very friendly and helpful. Definitely a higher class of dealership experience. The Macan is also beautiful! I am super happy with my purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Maria, we're delighted to hear that your experience at Porsche Jacksonville was outstanding and that Elizabeth made you feel right at home. Enjoy every moment with your beautiful Macan, we wish you many safe and happy miles ahead! Thanks for choosing us!

Jacksonville Porsche is my “go-to” for care and service

Jacksonville Porsche is my “go-to” for care and service on my 2014 Porsche 911 50th Anniversary Edition. Joshua’s tech videos/analyses are clear, concise and to the point. Yara, my service rep over several years, is outstanding. All that in a most convivial setting. Five Stars!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Steve, thank you for making Porsche Jacksonville your go-to choice! We're delighted to hear that Joshua and Yara have provided exceptional service over the years. We appreciate your support and look forward to continuing our relationship with you!