Porsche Jacksonville

4.8
(56 reviews)
Visit Porsche Jacksonville
Sales hours: 9:00am to 7:30pm
Service hours: 7:30am to 6:00pm
View all hours
Service Sales
Monday 7:30am–6:00pm 9:00am–7:30pm
Tuesday 7:30am–6:00pm 9:00am–7:30pm
Wednesday 7:30am–6:00pm 9:00am–7:30pm
Thursday 7:30am–6:00pm 9:00am–7:30pm
Friday 7:30am–6:00pm 9:00am–7:30pm
Saturday 8:00am–4:00pm 9:00am–6:00pm
Sunday Closed Closed
New (904) 586-4778 (904) 586-4778
Used (904) 586-3532 (904) 586-3532
Service (904) 586-4698 (904) 586-4698

Inventory

See all 128 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since April 2021.
Porsche Jacksonville a proud member of the Fields Auto Group is proud to serve Jacksonville and it's surrounding areas. Every department is staffed with factory certified personnel who are passionate about the Porsche brand. We offer an exclusive selection of new and pre-owned Porsches Porsche Certified Service Department and Parts Department stocked staffed and ready to serve your every Porsche need. Porsche Jacksonville is located at 11211 Atlantic Blvd. Jacksonville Florida 32225.
Fields Matters Because You Matter!

Service center

Phone number (904) 586-4698

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Reviews

4.8
(56 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

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5.0

Pleased with Porsche Jax

Margurite in customer service was spot on with informing me service status. I’m very pleased with the work performed. Nice new sales and service facility. Carl was my Salesman.

Dealer response

We are thrilled that our team took great care of you! Thank you for choosing Porsche Jacksonville and for taking the time to share your feedback. Safe travels!

4.0

I wasn’t impressed

My experience wasn’t the best there. I drove from Richmond Hill, GA to Jacksonville because the AC was not working in a new Cayenne with less than 2000 miles. When I got there, the service manager told me that they didn’t have a loaner available, which is understandable. He proceeded to say through the representative that was helping me that I need to get a rental car from Enterprise at a discounted price, and call Porsche to explain the situation to get reimbursed when I return the rental. I have an LS450 and a Range Rover Sport, I have never have that issue when I take them in for service. Lexus or Range Roger always give me a loaner if my vehicle will spend a day or more with them. I failed violated as a customer who spent over $90,000 to buy a car. The service manager eventually got me a rental car, of course with Porsche money, after my wife spoke with him. I think I was profiling to say the least. At the end they pulled through, I didn’t have to drive back to pick up my car, they delivered it to my house. Assessment: the service manager or that dealership doesn’t represent Porsche well. My first impression wasn’t the best. (Will I give him another chance? Of course yes because we all have the right to have a bad day, and that day could have been his). Recommendation: Threat every customer the same way, represent your brain well at all time. Do not BS your customers they can see through you.

Dealer response

I'm very sorry that you didn't have a better experience. We expect all of our guests to be treated with respectful, accommodating service and I apologize that we missed the mark during your visit. I will share what you've written with the right people so that we can deliver five-star service next time. If there is anything further that I can do to assist you, please give me a call. Thank you, Jeff Albert - Service Manager - (904) 725-9155

5.0

Great knowledge and professional service advisor

From the people loan me a vehicle to service advisor and technicians, they were Very professional and have great knowledge. I would recommend this to everyone who owns a Porsche.

Dealer response

We are thrilled to see that you enjoyed your experience with us, Mario. Thanks for supporting Porsche Jacksonville!

5.0

An exceptional dealership!

We were trading in against a newer Porsche CaymanS and absolutely everyone at the dealer was excellent! From the receptionist to Chris in Sales to Mike in finance and the service team that prepped our car. All were knowledgeable, professional and made it a wonderful experience!

Dealer response

Philip - Thank you for the great review! We appreciate your support and are thrilled to hear that you had such a successful purchase experience working with Chris, Mike, and the Porsche Jacksonville team. Drive safely, and we hope to see you back!

5.0

Even the COVID pandemic can’t deter good service!!

A wonderful experience with Charles at Jacksonville Porsche. My Cayenne needed the transfer case replaced. Charles arranged for a new Cayenne as a loaner. Parts took longer than expected, but communication was terrific and the loaner was a real peach. After just a little more than a week my car was repaired and cleaned. I’ve been a loyal customer for many years and this service episode ensures many years to come. Thanks Charles!

Dealer response

We are happy to hear that Charles and the team delivered such communicative, top-notch service. Thank you for trusting Porsche Jacksonville with your business and for taking the time to share your experience. We hope to welcome you back for your future vehicle needs!

5.0

Fields porsche

Charles provided excellent service as usual. A service department

5.0

Boxter GTS

The staff is very friendly, knowledgeable and professional.

5.0

Another outstanding service visit

Porsche Jacksonville continues to provide outstanding service and customer care. I strongly recommend them for ALL of your Porsche needs and desires.

5.0

Customer service at its best

Excellent and professional customer service who goes out of its way to help their customers!

5.0

Annual Service

Always find everyone very responsive and courteous. Wonderful staff and service.

Read all 56 reviews