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Porsche West Broward

(416 reviews)
Visit Porsche West Broward
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 8:00am–5:00pm
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–6:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm 8:00am–1:00pm
Sunday Closed Closed
2018 state dealer award
View 2 awards
2018 state dealer award
2018 consumer dealer award
New (866) 984-0813 (866) 984-0813
Used (866) 984-0816 (866) 984-0816
Service (888) 834-6807 (888) 834-6807

Reviews

(416 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Porsche West Broward from DealerRater.

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Employees and management were helpful and provided...

Employees and management were helpful and provided competent advice. Questions were answered during and post sales. Expect a productive future relationship.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, Mike. Thank you for the 5-stars and feedback. The team is glad your experience was helpful. We look forward to more productive visits. Safe travels.

Love my Taycan , Daniel and Leo both took good care of...

Love my Taycan , Daniel and Leo both took good care of me, did everything they could to make me satisfied.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are so pleased to read that you love your vehicle. Our Sales Team strives to go above and beyond for our customers here at Porsche West Broward. We value your business.

Amaizing first time experience thanks to Dominic...

Amaizing first time experience thanks to Dominic Sparacino, great customer service, very kind and a lot knowledge.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the compliment, Gianina! It was a pleasure to work with you, and we are looking forward to taking care of any of your auto needs in the future.

After shopping around online, I contacted the dealership...

After shopping around online, I contacted the dealership via email and within minutes received a phone call from Mickael Mirica, a dealership sales team member. Mickael was professional, patient and responsive throughout the process of the trade and purchase of my new vehicle. The paperwork was handled professionally and quickly by the finance dept, Overall I am very pleased with the transaction!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to write a positive review! We are glad to hear our Sales Team was able to help you find a great new vehicle and was able to make your overall experience at our dealership quick and outstanding. If you ever need help with your new ride, feel free to give us a call at Porsche West Broward.

Very neat, clean and comfortable. Sales people polite and...

Very neat, clean and comfortable. Sales people polite and friendly. The sales person was knowledgeable and the buying process was seamless. Alex Hatter provided excel service . We will definitely purchase our next porche on this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your patronage! We are always more than happy to assist you if anything else comes up. Take care!

Manager was hard to get along with. Wasn’t helpful with...

Manager was hard to get along with. Wasn’t helpful with the sale. The whole team up there was unhelpful. Sale ended up falling through.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, Thank you for your review. We pride ourselves on the high-quality standards we maintain here at Porsche West Broward and I would appreciate the opportunity to speak with you about your feedback. Could you please email your preferred contact information to me at tmoen@penskeautomotive.com? Thank you, Taylor Moen tmoen@penskeautomotive.com

Consumer response

919-648-5809 is my main phone number.

Horrible experience with this dealership. Purchased a...

Horrible experience with this dealership. Purchased a Porsche Taycan 4S last week and it has been an absolutely ridiculous experience. After almost 4 hours of driving to get the deal signed and finalized, they initially didn’t want to show me the vehicle and rather sign the paperwork first. Well, after getting all documents finished up, I was able to go downstairs and look at the car for the first time, just to get surprised that they’ve removed the original 21” wheels with Pirelli tires and replaced them with old looking 18” stock rims and basic Goodyear tires. I stayed cool and thought to see what the reasoning is behind all this, since the car was advertised with 21” rims. As an excuse they tried to tell me that those were aftermarket and they couldn’t take the liability on it, but that I would be able to purchase those now from them at a hefty price of $1,000. I thought to myself that this is just getting more and more ridiculous now and the fact that I have to purchase the wheels now, even thought they originally belonged to the car in the first place, is just insane. I ended up paying for them, just so that I can get away and on my way home. They’ve also kept the charger wall mount as well, and charged me another $800 after the fact. How else would I be able to charge that car, right?! But why loose your composure with scammers like this. It’s simply not worth it. I’m a first responder for a living and that’s what you get from those guys. Absolutely never again! Oh, and before I forget: They keep the second key from you as collateral so that I wouldn’t post my experience with them online. I decided to still post everything and warn future customers. Be careful with their tactics. My sales person was Kimberly, in case someone deals with her.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Nick, I would appreciate the chance to speak with you regarding your recent experience with our Sales Team. When you have a moment, please reach out to me at tmoen@penskeautomotive.com so that we can address your feedback. I look forward to connecting with you. Thank you, Taylor Moen tmoen@penskeautomotive.com

This dealership professional and friendly place!Stuff...

This dealership professional and friendly place!Stuff working very kind and try to understand every clients! I definitely recommend this place for my friends!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for choosing Porsche West Broward! Our team always works hard to make your experience great!

Daniel Guillén, general Manager and finance manager were...

Daniel Guillén, general Manager and finance manager were outstanding. Their service, understanding of what I wanted and professionalism met and exceeded my expectations. I love my Porsche 911 4S Targa!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive review. We appreciate your business so much.

Everyone at the dealership was fabulous Ariel was...

Everyone at the dealership was fabulous Ariel was terrific in his delivery and Kevin did a great job for me

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We greatly appreciate you recommending us! Thank you so much for the great review!