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Porsche West Broward

(416 reviews)
Visit Porsche West Broward
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 8:00am–5:00pm
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–6:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm 8:00am–1:00pm
Sunday Closed Closed
2018 state dealer award
View 2 awards
2018 state dealer award
2018 consumer dealer award
New (866) 984-0813 (866) 984-0813
Used (866) 984-0816 (866) 984-0816
Service (888) 834-6807 (888) 834-6807

Reviews

(416 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Porsche West Broward from DealerRater.

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Outstanding sales and finance team! They worked with me...

Outstanding sales and finance team! They worked with me on my trade, delivered maximum discounts, and put together an excellent lease arrangement to meet my expectations.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We are glad to see that the Porsche West Broward team went the extra mile in service to you and found you an excellent deal on your new lease. Congratulations on your vehicle; we hope to work with you again in the future.

Very good dealer and great service I’m so happy to buy a...

Very good dealer and great service I’m so happy to buy a car from porche. I love how there work. Excellent job And a good people

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback with us, Rafael! We are pleased to see that you found the Porsche West Broward team to be so outstanding. Congratulations on your new Porsche; we hope you'll consider shopping with us again in the future.

Terrible experience. Service department is incompetent...

Terrible experience. Service department is incompetent and treatment advisor Mark Wright was very rude and careless. AC went bust on my 2019, 1.5 old and 35000 miles cayenne. Had to wait 3 weeks to get a loaner. They can’t find AC leak and they don't care to find it either. They added refrigerant and proposed that I come and get my car and return loaner even if repair not properly done in accordance with manufacturer’s warranty. I wad told to come and get my car and see how it goes recognizing that they were unable to find leak. All Mark cared about was to get loaner back since they dont have enough loaners to go a around.?Very disappointed considering that Porsche us a very expensive brand.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.
Dealer response

Oracio, Thank you for sharing your review. Your feedback is important to us here at Porsche West Broward and I would appreciate the opportunity to speak with you to address your feedback about your most recent service visit regarding the AC on your 2019 Porsche Cayenne. Please email me at dciccone@penskeautomotive.com with your preferred contact information. Thank you, Dean Ciccone Service Manager

Wow!!!! Alberto had us at Hello. My husband and I had the...

Wow!!!! Alberto had us at Hello. My husband and I had the best experience ever, from the test drive all the way to the end with Kevin. Thank you for making us feel like part of the Porsche family from day 1.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful review, Marien! We are so happy to see that you and your husband had such an outstanding experience at Porsche West Broward! Congratulations on your new Porsche; we welcome you back at any time.

great experience, it was a pleasure going through the...

great experience, it was a pleasure going through the whole process. Alberto was very direct and he gave great advise for my first Porsche experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi there, At Porsche West Broward we thank you for your five star review. We strive to create a customer driven experience, therefore we are delighted that Alberto was able to create this environment for you. Thank you for choosing Porsche West Broward and we hope to continue to assist with all of your future automotive needs.

courteous and knowledgeable staff. very professional and...

courteous and knowledgeable staff. very professional and helpful. would definitely recommend to any friends looking to purchase a Porsche in the miami area. fantastic service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, John, At Porsche West Broward we thank you for your five star review. We strive to create a customer driven experience, therefore we are delighted to hear about your recent visit. We deeply appreciate your recommendation. We hope to continue to assist with all your future automotive needs.

I found Mickael Mirica to be a superb expert advisor on...

I found Mickael Mirica to be a superb expert advisor on Porsche matters. He was professional, kind and courteous. He is a great credit to Porsche.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi there, thanks for the great review for Mickael and our team! We're happy to know you had a great experience. Let us know if there is anything else we can do for you.

Misleading Salesman!

I was looking for an SUV for the N. Carolina mountains, with the option of automatic bright headlights. That is the one option I need because I'll be driving on the mountain roads, in pitch black, and you cannot see. I told this to my Salesman Dominic Sparacino. He told me this particular Porche Cayenne had it. So I purchased it on March 18th, 2021. I had asked Dominic how to operate the vehicle and he told me to go to YouTube! You would think the Salesman would know how to operate the car or, maybe, he didn't want to bother telling me. Anyway, a few days later, the only option I wanted was not in the SUV and, come to find out, it does not even exist in Porches, period! I've been an owner of Lexus, Mercedes, Jaguar and Maserati, as far as luxury cars go. The salesman had never lied or mislead me to buy a car. I am very unhappy about this purchase. I would stay clear of Porche West Broward, and definitely Dominic Sparacino!

Rating breakdown (out of 5):
  • Customer service
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Johnny, I would like to learn more about your experience with a member of our team and your concerns over the information provided. Providing excellent customer service is our main goal and I would appreciate the opportunity to discuss this further with you. Our team will be reaching out if they have not already, and we look forward to turning around your experience. Thank you! -Taylor Moen, tmoen@penskeautomotive.com

Excelente atención nunca antes había echo un negocio tan...

Excelente atención nunca antes había echo un negocio tan transparente que desde la primera oferta del negocio era lo que queríamos y el vendedor muy profesional y paciente una atención de 5 estrellas

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Thank you for visiting Porsche West Broward, Carlos. We are happy to know that you enjoyed our services. We look forward to working with you again.

From the receptionist, the sales person Alberto , to the...

From the receptionist, the sales person Alberto , to the finance manager Kevin it was a great experience to purchase two cars last weekend at Porsche of West Broward . Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're happy you found our staff to be so helpful and knowledgeable during your experience here at Porsche West Broward! Please let us know if there is anything else we can do for you; we are more than happy to help!