Reviews
We purchased a used car from Landen, what a great
We purchased a used car from Landen, what a great experience we had! Landen was thorough, responsive, helpful+, and took care of every detail. We will return to this dealership anytime we begin our next search for a car. The best part of the experience was working almost exclusively with Landen, no finance guy, no warranty guy, no sales manager. Just Landen, from start to finish. Way to go Mercedes-Benz Farmington for creating an ideal model for car shopping.
We purchased a used car from Landen, what a great
We purchased a used car from Landen, what a great experience we had! Landen was thorough, responsive, helpful+, and took care of every detail. We will return to this dealership anytime we begin our next search for a car. The best part of the experience was working almost exclusively with Landen, no finance guy, no warranty guy, no sales manager. Just Landen, from start to finish. Way to go Mercedes-Benz Farmington for creating an ideal model for car shopping.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Outstanding “one” team approach.
Outstanding “one” team approach. We were pleasantly surprised by the teamwork and thoughtfulness delivered by the one team. We will certainly be return customers. Special thanks to Marcus and the one team!
Outstanding “one” team approach.
Outstanding “one” team approach. We were pleasantly surprised by the teamwork and thoughtfulness delivered by the one team. We will certainly be return customers. Special thanks to Marcus and the one team!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your positive experience with us. We're glad to hear that our team made such a strong impression. We look forward to seeing you again at Mercedes-Benz of Farmington.
We had an amazing experience working with Spencer on the
We had an amazing experience working with Spencer on the purchase of our vehicle. Pricing was fair without negotiations or games and the whole process was streamlined and painless.
We had an amazing experience working with Spencer on the
We had an amazing experience working with Spencer on the purchase of our vehicle. Pricing was fair without negotiations or games and the whole process was streamlined and painless.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your positive experience. We're glad to hear that our team made the process smooth for you at Mercedes-Benz of Farmington.
I wanted certain options that required me ordering my car
I wanted certain options that required me ordering my car rather than selecting off the lot. And because the order timing was in the period between model years it took a while to receive the car. But it was worth the wait and I was kept informed throughout the whole process. And final closure was a breeze. This dealership is very well run and made for a pleasurable experience. Highly recommended.
I wanted certain options that required me ordering my car
I wanted certain options that required me ordering my car rather than selecting off the lot. And because the order timing was in the period between model years it took a while to receive the car. But it was worth the wait and I was kept informed throughout the whole process. And final closure was a breeze. This dealership is very well run and made for a pleasurable experience. Highly recommended.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We drove up from Saint George because of their up front
We drove up from Saint George because of their up front pricing - great experience! I hate always wondering if I could have gotten a better price and it was awesome to know we got the best possible price to start.
We drove up from Saint George because of their up front
We drove up from Saint George because of their up front pricing - great experience! I hate always wondering if I could have gotten a better price and it was awesome to know we got the best possible price to start.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent service and communication.
Excellent service and communication. They made it a nice quick experience. I would recommend them
Excellent service and communication.
Excellent service and communication. They made it a nice quick experience. I would recommend them
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
They showed great customer service.
They showed great customer service. Landen was very professional and took the time to make sure I was familiar the the vehicle.
They showed great customer service.
They showed great customer service. Landen was very professional and took the time to make sure I was familiar the the vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Diane was a pleasure to work with.
Diane was a pleasure to work with. BEST car buying experience I have ever had.
Diane was a pleasure to work with.
Diane was a pleasure to work with. BEST car buying experience I have ever had.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciated working with Luke.
We appreciated working with Luke. However, it was a struggle getting through the paperwork because it was not explained well. The detailing of the car was unacceptable; we had to do it ourselves later only to find issues that we were not informed of prior to purchase, such as small chips in the windshield, and some kind of nail polish on the upholstery. We hope that our future service will be up to what Mercedes known standards used to be. We do appreciate that most concerns were addressed and promised to be resolved.
We appreciated working with Luke.
We appreciated working with Luke. However, it was a struggle getting through the paperwork because it was not explained well. The detailing of the car was unacceptable; we had to do it ourselves later only to find issues that we were not informed of prior to purchase, such as small chips in the windshield, and some kind of nail polish on the upholstery. We hope that our future service will be up to what Mercedes known standards used to be. We do appreciate that most concerns were addressed and promised to be resolved.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
Landen was great to work with and there were no hidden
Landen was great to work with and there were no hidden fees or unwanted “extras.”
Landen was great to work with and there were no hidden
Landen was great to work with and there were no hidden fees or unwanted “extras.”
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car