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Car Castle

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (25 reviews)
2019 consumer dealer award
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2019 consumer dealer award

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (25 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Car Castle from DealerRater.

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Smooth Experience with No Pressure

Called in to take a look at a wrangler, spoke with Tony and he arranged everything to be ready. I finished the deal with Max and was in and out with a smile on my face. Both of them took care of me to an extent as if I would have been purchasing a luxury vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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No pressure and honest

Talking to Tony on the phone set us at ease and when we came it was the same. They were no pressure and very easy to deal with and we left with our 2013 Mercedes C300 in less than an hour. We will be back again for our next car. Thank you Tony and Max!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great experience

Tony at CarCastle was incredibly responsive to any questions I asked, and the buying process was efficient and easy. We shipped the Mercedes from Wisconsin to North Carolina, and it arrived in great shape, on time, and the title came as promised the next day. I'd highly recommend Tony and CarCastle based on my experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Happy customers!

Helpful and knowledgeable. Tony had more than 1 electric car for us to test drive and choose from. We bought a fun car at a fair price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Best dealer experience ever!

Super nice! Call Tony today! I walked in and said I wanted a Red Mercedes-Benz with black interior. And I had it within a week! Awesome selection of luxury cars. ????? It was just what i wanted an all wheel drive sporty mercedes c class. We were in and out in minutes no long wait or usual dealer hassle. Im sending my friend to get her new car from Tony!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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