BMW, Mini of Wichita Hours
Read reviews that mention:
Jesus my sales associate is outstanding. The buying process was easy. He has excellent knowledge of BMW and was able to answer all questions. I highly... recommend him
I live in Louisville, KY and was shopping for a 2019 used BMW 4 series. I found a 430i x drive, Gran Coupe at this dealership. The exterior and interior... color was exactly what I wanted but the problem was that dealership was 700 plus miles away from my home and I did not have time to personally check out this vehicle. Jose Paz, a sales person at the dealership, helped me. He was very courteous and always answered my call/email in a timely fashion. Obviously, I was anxious but made a decision to purchase the vehicle without personally looking at it or having it inspected by third party. I purchased the vehicle in September 2019 and am glad to say that I don't have any complaints regarding my experience with the dealership. As a matter of fact, in the future, I will not hesitate to purchase another vehicle from this dealership. The only problem that I had was with the delivery/moving company. The dealership arranged a moving company, they charged $500 which I payed directly to the dealership. This moving company did not even bother to call me and let me know when they would be delivering the car. Of course, I was not at home when the car was delivered and when I returned from work, the locked car was parked in my driveway and the keys were nowhere to be found. Jose Paz and I called the movers multiple times but we were not able to get hold of them. Next day, the dealership help me setup the a BMW app and then I was able to unlock the vehicle using this app. The car key/fob and papers were inside the glove box.
This is the 2nd time I've purchased from the Walser Group. Both experiences were excellent. AK accommodated my busy work schedule so I spent as little... time as possible sitting/waiting at the dealership. He responded quickly to texts before, during, and after the sale and kept me updated on financing and paperwork. He thoroughly showed me all the options on my new vehicle and stayed with me after the sale to personalize programs.
We dealt with Mandi Calderon. She was great. Very knowledgeable and on top of her game. Professional in every way. Made out out of town buying experience... memorable!
The overall experience was great. Mike was great to work with and made the process easy. The team was able to answer all of our questions and even went... above and beyond to research options for us. The only negative was how much time the process took. I have not purchased a car in a while but we were there for over 4 hours. We love the car and the BMW team were all super nice and helpful. If we enjoy the car we will definitely buy from them again.
Purchased vehicle out of state. Excellent experience with the entire sales staff from sales reps to sales managers. I would be willing to purchase another... vehicle from Walser in the future and recommend to friends and family. Five star rating!
Thank you for the fantastic review Jeff!
After a negative experience at one dealership and a vehicle that didn’t check out through our personal mechanic at another, we found our desired used vehicle... at Walser. I wish we had started our search at Walser! The vehicle was so clean and reconditioned well. Kayla Bishop treated us with such dignity and respect. She answered all our questions and made the buying process quick and easy. I will definitely look at Walser for our next vehicle purchase.
Thank you for the wonderful review Rachel, and we're glad you enjoyed the Walser purchasing process!
We purchased a X6 and can’t say enough about how pleased we were with our experience. This was a long distance purchase as we live in Florida. Our salesman... Mike was very helpful in all aspects of the purchase. Thank you so much !!
Thank you John for the fantastic review, and congratulations on your X6!
Located car through the website. Phoned dealership, and closed deal. Car was delivered to my house in Kansas City. Super easy process. Happy with the... car.
Thank you Chris for the excellent review!
I flew in from Seattle to buy my 2019 Mini Countryman. Dealer picked me up at the airport, right on time. Arrived to find everything ready to go. The... buying process was fast, hassel free, friendly. My car perfect. It took less time for me to fly there from Seattle and purchase in Wichita, than it took for me to buy a car last year, locally.
Thank you Kathleen for the excellent review, and congratulations on your purchase of a new Countryman!