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Meet Christian Mellinger

Christian Mellinger headshot
Service Advisor
(91 reviews) certified badge
DealerRater™ Certified
This employee is recognized for ensuring great customer service.
Dealership experience 6 years

Reviews

Dealership is fine.

Dealership is fine. Always clean. Initial staff you see once getting out of your car, prior to going into actual service office, could at least speak and welcome the customer to the dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I was disappointed that my service wasn't completed in

I was disappointed that my service wasn't completed in the time quoted. Even though I allowed them an extra day. Austen was, as usual, very professional and caring.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great customer service!

Great customer service! Had no issues to report. Friendly service and quick. We are very happy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Set expectations, transparent about the timeline, and

Set expectations, transparent about the timeline, and everyone had a helping attitude. Even provided a loaner vehicle when it wasn't promised.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Christian is always great.

Christian is always great. Always on time and well organized . Work is always done correctly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Very pleased at the customer service I receive and

Very pleased at the customer service I receive and Christen has been a huge part of that!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Service was quick and easy.

Service was quick and easy. BMW team took care of the issues and Christian reviewed bill and made the experience easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

They got us and told us what to expect.

They got us and told us what to expect. It worked out that way. Perfect

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Christen was very help start to finish thanks for all the

Christen was very help start to finish thanks for all the help great dealership group

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

The service was good and very helpful.

The service was good and very helpful. However the cost to replace the battery was very expensive.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.