Reviews
The local Porsche dealer had a used Corvette C8 for sale,
The local Porsche dealer had a used Corvette C8 for sale, so l contacted them. Chris was the sales associate that I spoke to. He was straightforward and helpful in putting a deal together. The Corvette is now in my garage. They are a quality, no nonsense dealer and the transaction went smoothly.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Phil, it's fantastic to hear that Chris and our Porsche Chandler team made your Chevrolet Corvette purchase a seamless experience. Enjoy cruising in your new ride!
Unprofessional and very cocky individual when trying to
Unprofessional and very cocky individual when trying to get parts for my 911. He is one of those guys who thinks he knows it all but in reality knows practically nothing.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're sorry to hear about your experience with our parts department. Your feedback is important, and we'll address this issue internally to ensure better service in the future. Thank you for bringing it to our attention. Respectfully, Ernie Alvarado - Customer Experience Manager - 480-994-9000
I like the dealership though! I have received excellent customer service from Joshua Mueller. He listens to the customer! Very polite and professional.
Service dept forgot to tighten the lug nuts on a rim of a
Service dept forgot to tighten the lug nuts on a rim of a family member's electric vehicle, one lug nut therefore fell off and another was about to fall off, and a terrible accident almost occurred with my wife and daughter in vehicle. Also returned vehicle covered in bird droppings. Really wish they'd do better. Hopefully a review by Porsche NA will cause them to step up and improve as currently they are a stain on the Porsche brand. Tried reaching out to owner on Linked In but he wrote back to me quickly and harshly saying I was probably making false allegations before he even looked at the photos or videos or his own service records. I told him that isn't a nice way to treat customers but he let his personal anger come through. There are lessons to be learned here in how not to treat a customer, lest you have less customers.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for reaching out. I'd like the opportunity to discuss these claims with you in greater detail. At your earliest convenience, would you please contact me directly? Thanks again, Richard Cvijanovich - Dealer Principal - 480-940-9000
This is a very odd response from this person as they have already spoken with me at length for the past 2 weeks. I think this response above is meant to confuse the public. They made up many stories, anything to evade responsibility (blaming their own vendor and saying I should speak with their vendor even though it's their own internal vendor who I had nothing to do with and more, blaming our car detailer, blaming me etc..). This person has driven us away from the Porsche brand faster than a 959 on the 'ring'..... You have lots of choices where you spend your hard earned money. Please do your own research and support businesses that won't turn around and blame you when they make serious mistakes.
No response through cars.
No response through cars.com, made several request no response. Looking for a car at other locations
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for the review, John. I'm sorry to hear about the lack of communication and will make sure this feedback gets addressed with our team. If you'd still like our assistance, please feel free to contact me directly at your earliest convenience. Respectfully, Haydn Howe - General Sales Manager - 480-994-9000
A fantastic experience from start to finish working with
A fantastic experience from start to finish working with Porsche Chandler and Adam Frank. They were communicative, transparent, friendly and provided a very smooth transaction. Absolutely would purchase another car from this team and I'd recommend them to anyone in the market for a Porsche.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to know you had a fantastic experience with Adam and the team at Porsche Chandler. We appreciate your recommendation and look forward to assisting you again in the future!
From the first phone call to when we drove the vehicle
From the first phone call to when we drove the vehicle off the lot, it was a 5-Star experience. Chris Pauken went above and beyond to make us comfortable and at ease with the purchase process. In addition, he recognized that parting with our vehicle of nearly 20 years was a sentimental one and was gracious enough to offer to take our picture next to it. We feel Chris is a real asset to your dealership! We also want to thank Ahamed Barakath for bringing his pleasant personality to the tedious document signing at the end of a long day. Chris and Ahamed thank you again!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're so glad to know that our team, especially Chris and Ahamed, made your experience at Porsche Chandler a memorable one. We understand how emotional it can be parting with an old vehicle - we hope you'll make many new memories in the new one! Thanks for choosing us!
I was very interested in a used Panamera but when I said
I was very interested in a used Panamera but when I said I would fly to PDX for a test drive I was told you would not bring the car to the airport for a look-see. This turned me off.
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
I'm sorry that you were not satisfied with your experience. As you and Adam discussed, we are happy to pick you up from the airport to come in and see the car, but we don't show/demo cars at the airport. I would really appreciate your feedback, and I'd like the opportunity to discuss your visit further. Thank you, Lee Jones - Sales Manager 480-994-9000.
I felt like he did not want my business, as he would not meet me at the airport to look at the car.
Had a great experience working with Adam.
Had a great experience working with Adam. Highly recommend this dealership.. This is the second vehicle purchase. They’ve been great to work with.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Brian, thank you for trusting the Porsche Chandler team with your loyal business! We're thrilled to hear about your positive experience with Adam and we hope you enjoy your new vehicle. Please don't hesitate to reach out the next time we can be of assistance!
We had a great experience from the friendly smile and
We had a great experience from the friendly smile and welcome we received upon walking through the doors, to our patient and knowledgeable brand ambassador, Adam, and finally the final paperwork with Bob in Finance. So happy to be a part of this Porsche family in Chandler now!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're thrilled to hear that you had a great experience with Adam & Bob here at Porsche Chandler! We're so pleased to have you as a part of our Porsche family, and we look forward to working with you again next time. Take care!
Excellent customer service in sales and service dept.
Excellent customer service in sales and service dept. Everyone is friendly and professional. The dealership is spacious, immaculate and customer service oriented.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the fantastic review! We appreciate the kind comments about our team & facilities and look forward to seeing you again next time here at Porsche Chandler!