Reviews
I would give them negative stars if possible.
I would give them negative stars if possible. Stay away!! These people are terrible, poorly trained, and surprisingly condescending! Service is extremely overpriced. They damaged my 911 and put me through xxxx to get it fixed. I had to redo the annual service at a reputable dealership due to their incompetence. I complained to GM Jason Hair and it fell on deaf ears. He actually could not care less for their mistakes. Read his response below and you’ll be able to tell how they treat their customers. They scratched an immaculate 911 GTS and the level nonchalance was shocking. Bottom line, stay away!!
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Wow!
Wow!!! So great!!! We inquired via phone/email to Joe then walked right in to be helped by Rick. We had been shopping for over a month and every other dealership in the valley had false adds, crazy add ons, and were unwilling to work a deal. This dealership BLEW US AWAY! Thank you Bob, Lee, Joe, and Rick for everything! Love my BMW X5!
Horrible customer service.
Horrible customer service. Great at not responding to their online service reps. If you enjoy being ignored and marginalized, this is the place for you. There are better options to the north and to the south.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Bought a pre-owned BMW X5 from Porsche Chandler from out
Bought a pre-owned BMW X5 from Porsche Chandler from out of state. Joe was very accommodating throughout the process and reasonably responsive. Joe picked me up from the airport and the team was extremely friendly during the purchasing process. Bob gave a great summary throughout the paperwork process with no pressure to sign without reading the terms. There were a few minor issues with the car including extremely minor wear and tear, manufacturer issues that were covered under warranty, and missing non-essential items but it was sold as-is and to be expected from a pre-owned vehicle. Joe and Haydn are aware and working to see if Porsche Chandler can help with any of the outstanding items and I'm hoping for a positive resolution on some of the smaller items.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Porsche Chandler is a very well run family owned
Porsche Chandler is a very well run family owned dealership. They operate the store with integrity and professionalism. I wouldn’t hesitate referring them to anyone looking for a Porsche.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
What can I say, I've bought 4 cars from Porsche Chandler.
What can I say, I've bought 4 cars from Porsche Chandler. Adam Frank is thee man to see. If you're in the market for a Porsche don't settle for overpriced, under equipped cars sold by others. Come here for a team that is as genuinely thrilled about the cars as you are at a fair prices and well equipped cars. I will drive or fly out my way to only work with Porsche Chandler. You will too!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Chris is a wonderful salesman and very patient with all
Chris is a wonderful salesman and very patient with all the questions asked. Nice dealership
- Customer service 5.0
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I highly recommend Porsche Chandler.
I highly recommend Porsche Chandler. My Sales Advisor Adam Frank was amazing. He helped me with my 911 GT3 order and purchase every step of the way. Adam's knowledge of the product is excellent, and his ability to make recommendations based on my particular needs was outstanding. The best automotive buying experience of my life. Truly a no-nonsense, no hidden costs, straight shooting dealer.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Adam was our sales person.
Adam was our sales person. He was amazing. We ordered a Boxster GTS 4.0 earlier this year. It was supposed to arrive in August but ended up delayed in production. Adam kept us informed. We moved out of State while waiting for the car to arrive from Germany. My husband used a link Adam had sent to watch the car through production and shipping. Once the car arrived, Adam arranged for PPF to be put on the car. He was patient while Bank of America took longer than usual to process the loan. Then, he and his managers assisted us with transport to our new State. Plus, there were a few snags that Adam maneuvered.due to the car needing to be registered out-of-state. Our experience was outstanding. We highly recommend Adam and Chandler Porsche. My husband has purchased more cars than he can remember, and he says this was definitely one of the best experiences.
- Customer service 5.0
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very unhappy very disappointed a ending you don’t want!
Very unhappy very disappointed a ending you don’t want! They only want your money customer service is an after thought. This was my second car from this dealership and fourth Porsche, go back to BMW where they know how to treat customers
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car