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Rick Hendrick Chrysler Dodge Jeep RAM Duluth

(7,111 reviews)
Visit Rick Hendrick Chrysler Dodge Jeep RAM Duluth
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 12:00pm–9:00pm 7:00am–6:00pm
Saturday 9:00am–10:00pm 7:00am–5:00pm
Sunday 12:00pm–7:00pm Closed
2025 state dealer award
View 5 awards
2025 state dealer award 2025 state dealer award 2025 state dealer award 2025 state dealer award
2025 consumer dealer award
New (866) 984-8628 (866) 984-8628
Used (866) 953-5060 (866) 953-5060
Service (678) 268-6151 (678) 268-6151

Reviews

(7,111 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rick Hendrick Chrysler Dodge Jeep RAM Duluth from DealerRater.

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Monte Williams is ALWAYS very professional and helpful

Monte Williams is ALWAYS very professional and helpful during my visits. 5 stars ✨✨✨✨✨and give the man a raise xxxx it ! He keeps me coming back for ALL my service needs from the rooter to the tooter ! He’s also good with communicating with what’s going on with my vehicle . I appreciate you Montae ! Great teamwork buddy !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
Worked with:
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Dealer response

Thank you for letting us know which team members continue to go the extra mile! We are lucky to have Monte on the team and hope you come see us all again next time!

My service advisor is Christefer G.

My service advisor is Christefer G. & I wanted to take the time to say how grateful I am for him. I have a fantastic experience working with him. incredibly helpful, always keeping me informed throughout the entire process. Communication is clear, prompt, and consistent—something that makes the entire experience smooth and stress-free. I truly appreciated their professionalism, attention to detail, and willingness to go the extra mile to ensure everything is always handled efficiently. Highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for taking the time to leave a review! We're always happy to hear about our service team knocking it out of the park. Come see Chris and the rest of the team again next time!

My service advisor is Christefer G.

My service advisor is Christefer G. & I wanted to take the time to say how grateful I am for him. I have a fantastic experience working with him. incredibly helpful, always keeping me informed throughout the entire process. Communication is  clear, prompt, and consistent—something that makes the entire experience smooth and stress-free. I truly appreciated his professionalism, attention to detail, and willingness to go the extra mile to ensure everything is always handled efficiently. Highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to let us know which team members are going the extra mile! Come see Chris and the rest of the team next time. Until then, drive safe!

Josie was so attentive to all the details of my purchase

Josie was so attentive to all the details of my purchase that she was able to keep me from making a bad choice on a vehicle. With her help I was able to get a vehicle that offered so much more than I was expecting. Thank you so much Josie you care more about us as your customers than just selling us a car. Josie has sold my family 3 vehicles and we plan on always coming back to her.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Excellent choice! Thank you so much for taking the time to let us know which team members keep knocking it out of the park. Josie will be here when you're ready for the next one and until then, drive safe!

Not sure where to start other than I won’t call any

Not sure where to start other than I won’t call any names. I bought a 2021 Shelby GT500 and drove 4hrs from South Carolina to pick it up. On the drive home the check engine light came on. Everything looked good so I kept going. The next day I took it to my local ford and they said the car had been modified and wouldn’t touch it. I called Hendrick of Duluth and they informed me they had it checked out and there were definitely no modifications. I took it to a local performance shop and they said the supercharger pulley and a low temperature thermostat had been modified that was causing the check engine light. At this point I had no idea what else had been done but I wasn’t there to purchase a modified car. Hendrick refused to agree even after I sent documentation of it. I told them this was not disclosed to me and I wanted my car back and they basically told me to kick rocks. Never again will I do business there and you should be careful also. They could care less what they sell you and I just spent 480 to fix the problems that with proof they say still never existed. Oh and the light for washer fluid came on too which leads me to believe the car was never inspected in the first place. So, you get a big fat O stars

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Thank you for taking the time to share your experience, and we're genuinely sorry to hear that your purchase didn’t meet expectations. We understand how frustrating it must be to face issues so soon after buying a vehicle—especially one you were excited about and traveled a long distance to get. Our intention is always to provide vehicles that meet our customers' expectations and are properly represented. While our records show the vehicle was thoroughly inspected and showed no signs of modification at the time of sale, we take your concerns very seriously. We regret that the situation left you feeling dismissed—that is never the experience we aim to provide. We appreciate the documentation you sent, and we’re sorry we couldn’t come to a resolution that felt fair to you. If you’re open to it, we’d still like to review everything again and try to find a path forward.

Wait time met my expectations and I was able to find

Wait time met my expectations and I was able to find space to work and setup my laptop and monitor.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

We're glad to know we were able to make your wait a comfortable one. Thank you for your review!

Had a great experience with Camar Haynes Was very

Had a great experience with Camar Haynes Was very knowledgeable about the vehicles he was showing me and honestly had a great experience. If you’re in the market for a vehicle come see Camar he’ll make sure to take good care of you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We're excited to see that Camar gave you the Rick Hendrick CDJR experience!

Camar and David are so kind and helpful and they were so

Camar and David are so kind and helpful and they were so easy to work with, thanks again guys! Loving the Jeep

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Congratulations on the new car Carol! Thank you for letting us know which team members are continuing to make the customer experience the best it can be and welcome to the Jeep family!

GREAT experience working with Camar & Josie, here at

GREAT experience working with Camar & Josie, here at Hendrick CDJR, Duluth. Camar was quick to respond, always helpful, and really honest. Loved the deal and will definitely recommend family & friends. 100/100

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your review! Camar and Josie will be glad to hear that they were able to make this such a great experience for you!

The Rick Hendricks team was the best!

The Rick Hendricks team was the best! They made a great deal possible for our family, we are happy to be a Jeep family! Colin Harper and Tee Jones were amazing and extremely knowledgeable! They have won a new loyal customer in us.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your review! We appreciate you letting us know which team members are going above and beyond and we look forward to seeing you again!