Reviews
The best part of my experience was dealing with Montae
The best part of my experience was dealing with Montae Williams. He made me feel seen.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Thank you so much for the great review and welcome to the Hendrick family!
No thank you! Remove me from the family. You’re dealership has a race issue.
I ABSOLUTELY loved the experience with the service crew.
I ABSOLUTELY loved the experience with the service crew. I was expecting for my Jeep to be there a bit longer than it was. LaMonte was extraordinarily kind and a pleasure to work with. If I weren’t moving back home to Texas I would definitely continue to use Rick Hendricks as my service center.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the great review and welcome to the Hendrick family!
Service was pretty good.
Service was pretty good. Seating lounge was nice and cozy. Will definitely be bringing my truck back in for future service maintenance.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the great review and welcome to the Hendrick family!
They go out of the way to ensure costumer satisfaction
They go out of the way to ensure costumer satisfaction and support you threw the entire process of procurement the staff always reaches out and takes you by the hand and express concern toward the situation some of the fastest sales people I know thanks again I'm looking forward to doing business with yall again love the new 3500..
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the great review and welcome to the Hendrick family!
I went to the express service for an oil change as the
I went to the express service for an oil change as the last 4 years but this time it took more than 20 minutes to someone receive my Jeep and 10 more minutes to sign the paperwork, ot has been like this the last 3 or 4 times, it’s unacceptable on my opinion.
- Customer service 1.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Thank you so much for the great review and welcome to the Hendrick family!
Angel & McDaniel was amazing !
Angel & McDaniel was amazing ! I felt super comfortable with sharing my concerns walking in & I was taken care of. Would definitely recommend ! I will be back for my next purchase !
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the great review and welcome to the Hendrick family!
Goid services, great people.
Goid services, great people. Very nice group. When I arrived they has internet issues, they were fast to tell me they were working on it and will get to me asap.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the great review and welcome to the Hendrick family!
Aleshia Kincaid & Blake the mechanic are fabulous.
Aleshia Kincaid & Blake the mechanic are fabulous. Dealership may need to reconsider Parts supplier. My car was at the dealership for 6 weeks due to wrong and/or damaged parts being delivered.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the great review and welcome to the Hendrick family!
Monte' was very nice and knew his job and explained
Monte' was very nice and knew his job and explained Everything. I appreciated it. He needs a raise!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the great review and welcome to the Hendrick family!
Brandon was very patient and understanding of my income.
Brandon was very patient and understanding of my income. I enjoyed talking to Randy. He didn't give up on me.I would recommend this dealership to my family and friends.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for the great review and welcome to the Hendrick family!