Skip to main content

Rick Hendrick Chrysler Dodge Jeep RAM Duluth

(7,120 reviews)
Visit Rick Hendrick Chrysler Dodge Jeep RAM Duluth
Sales hours: 9:00am to 10:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 12:00pm–9:00pm 7:00am–6:00pm
Saturday 9:00am–10:00pm 7:00am–5:00pm
Sunday 12:00pm–7:00pm Closed
2025 state dealer award
View 5 awards
2025 state dealer award 2025 state dealer award 2025 state dealer award 2025 state dealer award
2025 consumer dealer award
New (866) 984-8628 (866) 984-8628
Used (866) 953-5060 (866) 953-5060
Service (678) 268-6151 (678) 268-6151

Reviews

(7,120 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rick Hendrick Chrysler Dodge Jeep RAM Duluth from DealerRater.

Want to share your experience with this dealership?

Write a review

The best part of my experience was dealing with Montae

The best part of my experience was dealing with Montae Williams. He made me feel seen.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the great review and welcome to the Hendrick family!

Consumer response

No thank you! Remove me from the family. You’re dealership has a race issue.

I ABSOLUTELY loved the experience with the service crew.

I ABSOLUTELY loved the experience with the service crew. I was expecting for my Jeep to be there a bit longer than it was. LaMonte was extraordinarily kind and a pleasure to work with. If I weren’t moving back home to Texas I would definitely continue to use Rick Hendricks as my service center.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the great review and welcome to the Hendrick family!

Service was pretty good.

Service was pretty good. Seating lounge was nice and cozy. Will definitely be bringing my truck back in for future service maintenance.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the great review and welcome to the Hendrick family!

They go out of the way to ensure costumer satisfaction

They go out of the way to ensure costumer satisfaction and support you threw the entire process of procurement the staff always reaches out and takes you by the hand and express concern toward the situation some of the fastest sales people I know thanks again I'm looking forward to doing business with yall again love the new 3500..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the great review and welcome to the Hendrick family!

I went to the express service for an oil change as the

I went to the express service for an oil change as the last 4 years but this time it took more than 20 minutes to someone receive my Jeep and 10 more minutes to sign the paperwork, ot has been like this the last 3 or 4 times, it’s unacceptable on my opinion.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the great review and welcome to the Hendrick family!

Angel & McDaniel was amazing !

Angel & McDaniel was amazing ! I felt super comfortable with sharing my concerns walking in & I was taken care of. Would definitely recommend ! I will be back for my next purchase !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the great review and welcome to the Hendrick family!

Goid services, great people.

Goid services, great people. Very nice group. When I arrived they has internet issues, they were fast to tell me they were working on it and will get to me asap.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the great review and welcome to the Hendrick family!

Aleshia Kincaid & Blake the mechanic are fabulous.

Aleshia Kincaid & Blake the mechanic are fabulous. Dealership may need to reconsider Parts supplier. My car was at the dealership for 6 weeks due to wrong and/or damaged parts being delivered.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the great review and welcome to the Hendrick family!

Monte' was very nice and knew his job and explained

Monte' was very nice and knew his job and explained Everything. I appreciated it. He needs a raise!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the great review and welcome to the Hendrick family!

Brandon was very patient and understanding of my income.

Brandon was very patient and understanding of my income. I enjoyed talking to Randy. He didn't give up on me.I would recommend this dealership to my family and friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the great review and welcome to the Hendrick family!