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Rick Hendrick Chrysler Dodge Jeep RAM Duluth

(7,111 reviews)
Visit Rick Hendrick Chrysler Dodge Jeep RAM Duluth
Sales hours: 12:00pm to 9:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 12:00pm–9:00pm 7:00am–6:00pm
Saturday 9:00am–10:00pm 7:00am–5:00pm
Sunday 12:00pm–7:00pm Closed
2025 state dealer award
View 5 awards
2025 state dealer award 2025 state dealer award 2025 state dealer award 2025 state dealer award
2025 consumer dealer award
New (866) 984-8628 (866) 984-8628
Used (866) 953-5060 (866) 953-5060
Service (678) 268-6151 (678) 268-6151

Reviews

(7,111 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rick Hendrick Chrysler Dodge Jeep RAM Duluth from DealerRater.

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I had an excellent experience working with Heather at the

I had an excellent experience working with Heather at the dealership. Her communication was exceptional from start to finish. She kept me informed every step of the way, answered all my questions promptly, and made the entire process smooth and stress-free. I really appreciated her professionalism and attention to detail. Highly recommend working with Heather if you?re looking for outstanding service!?

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Excellent! Thank you so much for your feedback! Please come back and see Heather and the rest of the team next time!

Josie one of the sale associates suggested we return our

Josie one of the sale associates suggested we return our truck back over to our credit union. Buy their truck and rebuild credit from the fallout all for buying a new truck from them. We had negative equity in our trade so a deal couldn't be done without putting significant money down and wasn't in our plan. But the suggestion to do so to two college educated minorities make it worse. Would any "other" couple be asked that? So we couldn't make a deal work big deal. But if Hendrick does business like that for a single sale be wary. I can not in good faith ever do business with them. Thankfully there are many dodge dealers around our area. Camar Haynes didn't suggest this just Josie but Camar emailed and called multiple times to know if we were really going financially self destruct for a new truck. Just amazing even a asian financial guy came out and supported the idea. It was embarrassing as I didn't know how to get my keys back and leave just knodding trying to get away. My wife jumped in her new benz and left. I'm standing there blinking waiting on my keys back. I just wanted to leave at this point. Be careful here, happened to us could happen to you. All for a basic new 2025 durango.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
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Dealer response

I am so sorry to hear about your experience. I would like to discuss this in more detail as I would definitely like to get to the bottom of the misunderstanding. Please feel free to reach out to me at 470.238.4052 at your convenience to discuss further.

Came into Rick Case dodge because my husband inquired

Came into Rick Case dodge because my husband inquired about a vehicle he saw online . When we had an appointment with Tee . She greeted us with a big smile and asked us how she can help. We told her about the vehicle we saw online, she informed us that vehicle was sold last night . She ensured us that she was going to do everything to help us out and she did just that! If you’re in the market for a vehicle please ask for Tee .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Congratulations on your new vehicle! We're very proud of our teams dedication to providing the best customer experience, and glad that Tee provided that for you. Thanks so much for choosing Rick Hendrick CDJR!

Came into Rick Case dodge because my husband inquired

Came into Rick Case dodge because my husband inquired about a vehicle he saw online . When we had an appointment with Tee . She greeted us with a big smile and asked us how she can help. We told her about the vehicle we saw online, she informed us that vehicle was sold last night . She ensured us that she was going to do everything to help us out and she did just that! If you’re in the market for a vehicle please ask for Tee .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Congratulations on your new vehicle! We're very proud of our teams dedication to providing the best customer experience and glad that Tee provided that for you. Thanks so much for choosing Rick Hendrick CDJR.

Tee is amazing person when it comes to buying a car!

Tee is amazing person when it comes to buying a car!!!!!! I would Definitely recommend anyone who’s think of buying a car go to her love her energy!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback! We're glad Tee was able to help make your Rick Hendrick experience a positive one!

I had a wonder time with Territta Jones.

I had a wonder time with Territta Jones. Great Customer Service. I will come back. She deserves a bonus.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're so glad Territta was able to make your car-buying experience a positive one! Thank you for choosing Chrysler Dodge Jeep Ram!

Best dealership I have ever worked with.

Best dealership I have ever worked with. Incredible customer service and truly cared about what was most important to us and our timeframe without pushing us and a different direction or to speed up the process. Best sales rep ever, if you ever go ask for Tee. She was a rockstar and knew so much about what we were looking for and was able to answer every question. Thank you so much, and we look forward to making our purchase soon.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

We're glad Tee has been showing you what a pleasant experience car shopping can be. See you again soon!

Tee was phenomenal!

Tee was phenomenal!! She got me into the car I wanted ! From her customer service and energy down to her speed was incredible! Go to her if you want Great Customer Service. I will tell everyone I know about Rick Hendrick.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We truly appreciate you sharing our story and how much we here at CDJR want you to enjoy your time with us. Congratulations on your purchase!

Montae Williams has DONE IT AGAIN.

Montae Williams has DONE IT AGAIN. Great job with making sure my family was taken care of with the best of care!!!! Broke down due to alternator and connector! It was no worries thanks to Montae’s patience, kindness, and consideration to help. Our car drives great!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are always hearing positive feedback about Montaes excellent energy and service. Thank you for letting us know. He will be happy to hear it!

Tee was phenomenal!

Tee was phenomenal!! She got me into the car I wanted ! From her customer service and energy down to her speed was incredible! Go to her if you want Great Customer Service. I will tell everyone I know about Rick Hendrick.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for telling others about the excellent customer service you received. Tee and the rest of our team are excited to meet them!