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Rick Hendrick Chrysler Dodge Jeep RAM Duluth

(7,111 reviews)
Visit Rick Hendrick Chrysler Dodge Jeep RAM Duluth
Sales hours: 12:00pm to 9:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 12:00pm–9:00pm 7:00am–6:00pm
Saturday 9:00am–10:00pm 7:00am–5:00pm
Sunday 12:00pm–7:00pm Closed
2025 state dealer award
View 5 awards
2025 state dealer award 2025 state dealer award 2025 state dealer award 2025 state dealer award
2025 consumer dealer award
New (866) 984-8628 (866) 984-8628
Used (866) 953-5060 (866) 953-5060
Service (678) 268-6151 (678) 268-6151

Reviews

(7,111 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rick Hendrick Chrysler Dodge Jeep RAM Duluth from DealerRater.

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Cleveland helped me every step of the way!

Cleveland helped me every step of the way! He made me feel comfortable and appreciated. Answered every question I had and didn’t give up! Cleveland made sure I was satisfied with what I left of the lot with. His words “Your vehicle is like your home, you want to feel comfortable, safe, and satisfied with what you spend your money on !! I’m truly comfortable, safe , and satisfied in my 2020 Kia telluride SX !!!!! Go to Ricks Hendricks in Duluth, GA ask for Cleveland so he can put you in a comfortable, safe, and satisfying ride. You will not be disappointed!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Congratulations on your 2020 Telluride! We will absolutely pass along the feedback to Cleveland!

Tee and the team were great.

Tee and the team were great. Highly recommend and will return for my next vehicle

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for this feedback, Will! We will pass this on to Tee--I know she will be very pleased to know you had a great experience with us!

Montae Williams once again provided the best service and

Montae Williams once again provided the best service and experience after our family had broke down on the Sid Eid the road. Made our process way much more easier and less overwhelming. Thank you again Montae!!!!!!

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for this feedback, Naiyz! We will pass this on to Montae--I know he will be thrilled to know he was able to get you back on the road!

MONTAE Williams at the service department saves the day

MONTAE Williams at the service department saves the day we broke down and he helped my family get back on the road again go there ask for him tell him Kenarda sent you you won’t be disappointed

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We are so glad that Montae and the service team was able to get you on your way again! Thank you for the feedback!

I had the pleasure of working with Caden at Rick Hendrick

I had the pleasure of working with Caden at Rick Hendrick CDJR Duluth and I can honestly say he’s one of the best salespeople I’ve encountered. From our first interaction, he was attentive, personable, and genuinely interested in helping me find the right vehicle. He listened carefully to my needs, answered all my questions, and made sure I understood all the options available to me. Caden’s customer service went far beyond just selling me a car. He was patient and never pushy, which made the entire process feel comfortable and stress-free. He also made sure I was fully informed about the features, financing, and any additional services that might be relevant for my purchase. Even after I drove off the lot, Caden reached out to make sure I was happy with my decision and to see if I needed anything further. If you’re looking for a knowledgeable, friendly, and dedicated salesperson, Caden is the person to go to. His approach is genuine, and it’s clear he cares about providing top-notch service every step of the way. Highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Amanda, we're glad you had such a wonderful experience with us! We sincerely thank you for the positive review and recommendation, and look forward to seeing you again soon!

Bought A Hellcat from this dealer.

Bought A Hellcat from this dealer. My salesman Justin W. Was very knowledgeable and made the process super simple.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Imyaboybigd, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Chrysler Dodge Jeep RAM Duluth.

Purchased a new Dodge Challenger Hellcat from Hendricks.

Purchased a new Dodge Challenger Hellcat from Hendricks. My Salesman Justin W. Handled Most of my deal via email and phone. Made it super easy. Great Customer Service. I’ll Be Back!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Darrius! We're so happy we were able to help you out!

I had the pleasure of working with Caden at Rick Hendrick

I had the pleasure of working with Caden at Rick Hendrick CDJR Duluth and I can honestly say he’s one of the best salespeople I’ve encountered. From our first interaction, he was attentive, personable, and genuinely interested in helping me find the right vehicle. He listened carefully to my needs, answered all my questions, and made sure I understood all the options available to me. Caden’s customer service went far beyond just selling me a car. He was patient and never pushy, which made the entire process feel comfortable and stress-free. He also made sure I was fully informed about the features, financing, and any additional services that might be relevant for my purchase. Even after I drove off the lot, Caden reached out to make sure I was happy with my decision and to see if I needed anything further. If you’re looking for a knowledgeable, friendly, and dedicated salesperson, Caden is the person to go to. His approach is genuine, and it’s clear he cares about providing top-notch service every step of the way. Highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Caden Lankenau, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Chrysler Dodge Jeep RAM Duluth.

Justin was great!

Justin was great! He made the process very easy..in and out in no time. I highly recommend him. Great customer service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Martin, we're glad you had such a wonderful experience with us!

Travis you are the goat thanks for a great experience.

Travis you are the goat thanks for a great experience. If you are looking for a patient salesman he is your guy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Boobiegm82, thank you for sharing your positive experience!