Reviews
Clear and definitive communication, professional
Easy to schedule appointment. Professional and courteous staff. Clear expectations and excellent delivery on service. Clean and comfortable facility. All service is well documented in writing.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Brent.register7, we really appreciate your positive review! We look forward to your next visit! Take care!
Best trip there ever
Mr. Kenneth Coggins customer service was excellent. Very friendly nice guy took the time to explain things. Even the staff that came through the waiting area very friendly. Best visit ever.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Alene39, thank you so much for your high rating! We do hope we can be of assistance in the future. Take care!
Great service and friendly staff
Knieco Daniels was great. He greeted us with a smile and stood there with us through the entire purchase. They made sure that we got into a car where other dealers couldn't before. They have a customer for life with me.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Brown383771, we're happy to hear you had such a positive experience with our team! We can't wait to see you again, have a great day.
great dealership
This was the best experience at a dealership ever! everyone was very nice, friendly, helpful to make my purchase the best ever. I would recommend them to all my friends.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Feickbob, we really appreciate your positive review! We're looking forward to your next visit with us!
Buying a Car
Eric was extremely helpful, and a wonderful salesman. Helped us even in the tightest of situation. Very friendly & would highly recommend. 10 out of 10 service
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Selenaa, we are very happy we could provide you with a positive experience! We're looking forward to your next visit with us!
Oil change
The dealership was clean and associates were friendly and had a relaxing environment. It was worth the drive and learned about new products. Would go back again
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Broady2, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!
Great Service
I have a great experience whenever I come to get my vehicle serviced. Customer service is excellent and I never had an issue with repairs made to my vehicle.Keep up the great service
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Dperkins0072, thank you so much for your positive comments about Hendrick Chrysler Dodge Jeep RAM Duluth! We look forward to your next visit! Take care!
Timely (while I waited) and on schedule.
I had to come to the Rick Hendrick Jeep as the Chevrolet location near my home stopped performing regular service on Jeep. The appointment time was set to accommodate my need to wait to get my routine service on my vehicle. The service writer was courteous and efficient I appreciate the effort.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Charles.wike! We're so happy we were able to help you out! We are always more than happy to assist you if anything else comes up. Take care!
Super polite people.
Everyone was very professional and things were done quickly. There was a glitch that one of the problems I was having didn’t get fixed but they apologized for that which was good. That said Heather was great to work with and the problem (a tire issue) wasn’t her fault.
- Customer service 5.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Curtbthompson, we are very happy we could provide you with a positive experience! Until the next time we meet, take care!
In and out in an hour
Came in Saturday morning to get my routine service on my vehicle. As always they service writer was courteous and efficient I appreciate the effort.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Redmond.marcus, we are so happy to read such a great review about Hendrick Chrysler Dodge Jeep RAM Duluth! We look forward to your next visit! Take care!