Reviews
Harold was very helpful in identifying other services
Harold was very helpful in identifying other services that could be accomplished at the same time and the video of the car on the rack was pretty cool - helping to identify the need for alignment to help preserve tire life. Since I will be making a long distance drive soon, having these things taken care of gave me peace of mind.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hannalaw, thank you for taking the time to leave a review for us at BMW of Southpoint. We're happy we could meet your expectations! If you have any further questions, please don't hesitate to reach out!
Car Repair
Nate was awesome, he handled everything in a timely matter!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Andrea, we appreciate you taking the time to leave us this feedback. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Best service always
Top Marks always for service . Josh Randall is a top pro. Professional, efficient, polite and always makes the process a breeze.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
007db, we are so pleased you enjoyed your service visit to BMW of Southpoint! Feel free to reach out to us if you need anything. Have a wonderful day!
Had my x5 serviced at BMW of Southpoint and the service
Had my x5 serviced at BMW of Southpoint and the service was outstanding. Josh Randle got us in and out quickly. The service was very through. Highly recommend this dealership for servicing your BMW!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Chris B., we're glad to hear you enjoyed your visit. Please let us know if there is anything else we can do for you; we are more than happy to help!
Great My service was handled in an expedited matter as I
Great My service was handled in an expedited matter as I requested . Friendly service, clean show room
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Patdonnelly34, we are so happy to read such a great review about our service team here at BMW of Southpoint! If you have any further questions, please give us a call. We're always happy to help!
Great job as usual!
Great job as usual! I've been a customer for more than 10 years and always appreciate the customer service experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Pam, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day!
Jessica was my hero this past Saturday, the tire shop the
Jessica was my hero this past Saturday, the tire shop the vehicle last visited didn't return the lock key for the lugs. She was able to get the vehicle in late that day and install the original lugs to help prevent any issues. Shes the person to see for any of your BMW issues!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Nick, thank you for your kind review; we are happy to pass along your comments to Jessica and the service team here at BMW of Southpoint! If you're ever in need of more help, please let us know!
Ill certainly be back!
Nate was very professional and handled everything in a
Nate was very professional and handled everything in a timely matter, Awesome customer service, thanks!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Drea, we're glad to hear you enjoyed your service visit. If you have any further questions, please give us a call. We're always happy to help!
The BMW team at Southpoint is always professional and
The BMW team at Southpoint is always professional and courteous as the service after the sale has been outstanding. Highly recommended!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
David, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Southpoint! We are always more than happy to assist you if anything else comes up. Take care!
Joey was very professional and pleasantly chatty while
Joey was very professional and pleasantly chatty while doing the paperwork for the oil change and the inspection. The the waiting room was clean very comfortable with drinks and snacks while waiting. I came in with an appointment for the oil change and inspection and it took little longer than expected but overall it was a great experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Scottandlaurie, we are so pleased you enjoyed your visit to BMW of Southpoint! If you have any further questions, please don't hesitate to reach out!