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Sunset car co

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (55 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (55 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Exellent Customer Service.

Drove 3 hours to visit Sunset Car Co. because of their fair pricing. Got there and Luis, Ali and the rest of the guys were very helpful and accommodating unlike other used car dealers I've visited.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
2 people out of 2 found this review helpful.

Wonderful experience.

Been shopping for a used vehicle for a while, came across a Toyota Sequoia they had which was the exact vehicle that I was looking for. Went there, saw it, bought it and drove it of their place. they took very good care of me, price was exceptionally reasonable. Overall very happy with my purchase and I would definitely recommend them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Dear Scott, Thank you for your review, we are glad to hear that you are happy with your purchase. Thank you, Sunset Car Co

Happy Customer

I went in to look at the car. The srt8 and came out a winner. Went home with it the car. Major xxxxxxto them and the great services they give. They treat u like fam.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Dear Miguel, It was our absolute pleasure meeting you, we are very grateful for your business and the compliments. we are always at your service for your automotive needs. Sunset Car Co.

Great experience

The guys at Sunset Car Co in Santa Ana were awesome. Very personable and friendly. Low pressure and went out of their way to make my car buying experience with them a good one. I'd highly recommend them to friends and it'd be my first stop when looking for another car in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Dear Gene, Thank you for your kind words and your review, we are grateful for your business. Sunset Car Co.

Excellent service, straight and honest people.

The truck Sunset sold me was a good bye and both German the sales rain and the owner worked with me to make my buying experience enjoyable. I would refer my friends to them and purchase another vehicle from them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Dear Mark, It was our absolute pleasure meeting you, we are very grateful for your business and glad to hear that you’re happy with your purchase from us. We will always be here for your automotive needs. Sunset Car Co.

Toyota Prius

Dishonest dealership. Advertised a vehicle for $9,300, but once I arrived, it was $11,999. I asked about the difference and was told that the amount advertised was the "cash" price only. That's moronic!

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Dear Sir, It's very sad and unfortunate to see a grown person coming up with such an exaggerated claim, anyone in the right mind would know, no good businessman would loose an opportunity to do business with a decent and reasonable person. We spend all our days, energy and effort to serve people with their automotive needs and someone throws a tantrum at us because we were not able to satisfy their impossible request, it is really disappointing. Do yourself and anyone you want to do business with and READ the disclaimers and on all advertising whenever you want to purchase something, please do not mess around with people's livelihood and make dishonest and untrue statements on a review because that is immoral. We are not sorry to loose you as a client, as a matter of fact it is our absolute pleasure to not have people like you as a client, please remember Karma is a real thing. Sunset Car Co

2005 Chevy Avalanche

Worked with German on getting a good deal on this Avalanche, we were able to agree on a price and make a deal, he wasn't pushy nor did he approach us like most car dealer vultures, he just stood back and we approached him when we were ready. Most of all I appreciated and respected him for being honest with us, this alone will bring you customers. I met the owner Ali, he was nice, personable and very pleasant. The whole process was easy and smooth, I will in the near future return to take my friends to purchase a car from them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Dear Silvie, It was an absolute pleasure meeting and your mom, I wish everyday we could have an awesome client such as yourself, you are always welcome here and we look forward seeing you soon. Best Regards German

Second Purchase

Great place and awesome buying experience all around, they definitely know what they're doing and know how to treat their customers. They go above and beyond to make sure you're happy with your purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
2 people out of 2 found this review helpful.

Lincoln navigator

Had an awesome experience buying my car from sunset cars. It was easy and fast and they were honest and helpful. We bought a Lincoln Navigator "as is" no warranty when we got home the check engine light came on I called them and without hesitating they said bring it back we will fix it. They did even though it cost them almost $2,000! I recommend sunset cars to everyone especially if you want to be treated right

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Dear Sasha, We take pride in what we do and we will make sure we go above and beyond to take care of our clients. we are very glad that you contacted us and we were able to take care of you. Enjoy your beautiful Lincoln Navigator and know that we are always here for you.

WELL WORTH THE FLIGHT

FOUND THIS TRUCK IN THE INTERNET AND FLEW IN FROM INDIANA TO PURCHASE IT. IT WAS THE EXACT TRUCK I LOOKED AT. THEY EVEN LOWERED TO PRICE A LITTLE SINCE I WAS FLYING IN FROM ANOTHER STATE. VERY HAPPY WITH MY PURCHASE

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Dear Fritz, It was an absolute pleasure meeting you guys, you are always welcome here and we are grateful for the opportunity that you gave us to serve you.