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Lorenzo Ford

(842 reviews)
Visit Lorenzo Ford
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–9:00pm 7:00am–3:30pm
Sunday 11:00am–7:00pm Closed
2023 consumer dealer award
View 1 awards
2023 consumer dealer award
New (877) 264-7709 (877) 264-7709
Used (866) 540-7782 (866) 540-7782
Service (866) 956-0482 (866) 956-0482

Reviews

(842 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lorenzo Ford from DealerRater.

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Went to Lorenzo Ford Manny was my sales person after two...

Went to lorenzo ford. Manny was my sales person after two days he came thru worked with me all the way thru I highly recommend him. I would not have purchased the car from lorenzo Ford if Manny hadn't brought me to thre right deal and fought for the rate that I want

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My husband purchased a vehicle from manny he was very...

My husband purchased a vehicle from manny he was very patient knowledgeable and respectful along with his manager Ariel I highly recommend him and Lorenzo ford

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

A waste of time

Talked over the phone and advised visiting in next day, salesman called me to confirm the visit, which it was confirmed , talked to salesman and alerted I was heading to the site and when I arrived , all sales personnel busy, left me waiting for more than 25 min, took a look at the car I saw on line ,and it was in terrible condition , smell like an ashtray, wear out tires , terrible paint, in summary, a complete waste of time , and gasoline. NEVER AGAIN .....

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hello, thank you for sharing your experience; we regret to hear that it was anything less than great. If you are willing to give us another chance, please reach out to us at (305) 247-5112 and we'll do our best to turn your experience around. We hope to hear from you soon.

Best dealer I’ve ever dealt with. Manuel was the sales...

Best dealer I’ve ever dealt with. Manuel was the sales associate who worked with me and let me tell you, he was incredibly patient. And Israel from the finance department made sure I understood everything and even gave me great deal with the extended warranty. Everyone I interacted with was professional. I would definitely recommend this dealer to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

to Yandy Baez

Great service, Thanks to Yandy Baez. Avery good deal! Did some comparison shopping and they clearly blew the competition away. again thanks to Yandy and to Lorenzo Ford ford for the deal

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Service

Isidro was a great sales man please come and check him out!!! He did everything possible to help us out in getting our ford truck

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, we're glad Isidro could help you out! We appreciate you taking the time to leave a review of your experience, and we hope to be of assistance in the future. Take care!

Super happy

Super happy with the attention received from Yandy Baez! Very friendly and professional! Thank you so much for everything! 100% recommended is the best seller

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

good deal

My experience with Yandy baez was a pleasure. The made buying my car an easy, stress free experience. They happily addressed all my questions and concerns and I truly drove off that lot happy. !!! THANK YOU !!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Amazing

Went to lorenzo ford to purchase a mustang between manny my sales person and danny the mánager they made it happen highly recommend them and the dealership..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Manny, we appreciate your recommendation of our dealership! Please let us know if there is ever anything else we can do for you! Safe travels!

Went to lorenzo ford to purchase a mustang from manny...

Went to lorenzo ford to purchase a mustang from manny between hum and the mánager Danny they made it happen i recommend him and lorenzo ford

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.