Reviews
Bait and switch ! Corruption at its finest !
I drove down from west palm beach (aprox 2 1/2 hour drive) . The internet sales manager Orlando (BigO) advised me that the truck I was interested in was on the lot and being held with no deposit needed . When arriving to the dealership I was greeted by a sales man who Let me know that the truck was previously sold . Classic bait and switch to get me down to the dealer . After an hour of them trying to locate a similar model with no luck we left . 20min after leaving another salesman called and said they have located the original truck on their own lot . Can’t make this xxxx up ! Only in Miami ! Wouldn’t recommend this dealer to my worst enemy!
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Ramon Santiago from homestead
I purchased my truck from Gio.. he made my purchased really easy in about an hour I was out with my truck .... i recommend him to everybody.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Ramon, we appreciate your recommendation of our dealership! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Sales
Adrian helped me and my family out with purchasing a car. He was very professional and made me feel comfortable with purchasing a car from him.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Brian, thank you for your kind words and congratulations on your new vehicle! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Sales
Phenomenal customer service. Definitely recommending family and friends. He was very happy and energetic to help. Will back soon for my daughter purchase thank you Mr. Fyne!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Adrian, we appreciate your recommendation of our dealership! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Thanks Adrian
Thanks to Adrian my brother knows the car he wants. It’s been a great experience for me at Lorenzo ford. Thank you Adrian, appreciate it!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Julian, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!
Great customer service
Isidro provides great customer service and a down to earth salesman. I would recommend him to friends and family. 5 star customer service all the way.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello John, thank you for taking the time to comment on our staff's outstanding customer service! We're glad Isidro could help you out, and we hope to see you here again down the road. Have a great day!
Great service
Great service from Isidro in helping me find the right car at the right price. I would recommend him to my friends and family. Thanks
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Rob, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Yandy Baez excelente vendedor
Quiero agradecer a Yandy Baez por la paciencia y la amabilidad con la que me trató. Excelente vendedor y persona, muchas gracias y muchas bendiciones
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Purchased a car
Very quick process. The car is nice. The staff here are nice. Adrian and Yasser helped me, they are very friendly. A very nice experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Grace, we're so pleased to hear that everything was completed so quickly and to your satisfaction! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!
sales
Adrian was the best with helping us out with the purchase of our BMW. He was patient with explaining everything to us so we can get approved. Yaza in the finance was great also!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!