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Lorenzo Ford

(843 reviews)
Visit Lorenzo Ford
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–9:00pm 7:00am–3:30pm
Sunday 11:00am–7:00pm Closed
2023 consumer dealer award
View 1 awards
2023 consumer dealer award
New (877) 264-7709 (877) 264-7709
Used (866) 540-7782 (866) 540-7782
Service (866) 956-0482 (866) 956-0482

Reviews

(843 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lorenzo Ford from DealerRater.

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My experience in Lorenzo ford

Am a very difficult car buyer , I visited 4 ford dealerships in the last two weeks, and nothing compares to Lorenzo ford experience , the best price and the sales person. Isidro Reyes and manager Ariel Alvarez really worked towards my benefit like no one else . I am a ford owner over 25 years and I will continue to purshase and recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Yunesky, your comments keep us motivated and working hard for all our guests! We understand it is a big decision where you purchase your car from and we are grateful to have been chosen! Thank you again for your business and we look forward to your next visit! Safe travels!

Customer

Izzy Reyes is definitely a top notch salesman! I would recommend this dealer and salesman to everyone! Professional and knowledgeable is an understatement for this dealer

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Jessica, thank you for taking the time to leave us your response to Izzy's outstanding customer service! At Lorenzo Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

Isidro Reyes

Excellent experience. Isidro was very knowledgeable and friendly. I would recommend this to any friend or family. If you need a car this is the place to go.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Cesar, we appreciate your recommendation of our dealership! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. If there is anything else we can do to assist you, please let us know! Take care!

el Mejor dealer en Miami, se los recomiendo!!!

este es el segundo carro que compro en Lorenzo ford, y como siempre Gio e Israel me atendieron de lo mejor. Si neceistan comprar un carro vayan a Lorenzo ford

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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New F150

My salesman Manny, and the finance agent Yasser made this a good transaction and made up for the games played by the sales manager. I have great credit and can buy a truck anywhere. If not for the professionalism of my salesman Manny and the very positive experence with the finance agent Yasser I would have taken my business elsewhere. The sales manager treated me like I was an idiot. In today's age of the internet car buyers are so much more educated in the car buying experience. The Sales manager gave me a price and said he was losing money on the deal, people don't go into business to lose money. After fighting for a fair price and going back and forth with the sales manager we arrived at a price only to go home and look the truck on the Lorenzo web page to show my sons and find the exact truck (verified via vehicle number) thousands less. Needles to say the sales manager was at a lost for words. That being said, Manny and Yasser continue to provide the service and professionalism you showed me. Those two are an asset to your dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 2.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to leave a review! We appreciate your feedback. Your comments keep us motivated and working hard for all our guests! It is great to hear our Staff took such great care of you! Please let us know if you have any additional questions about services you received and thank you again for choosing Lorenzo Ford! We hope to see you here again!

RECOMIENDO A YANDY BAEZ, EXCELENTE PERSONA

LES RECOMIENDO AL VENDEDOR YANDY BAEZ A TODOS LOS COMPRADORES, UNA EXCELENTE PERSONA, AMABLE Y MUY HONESTO, MUCHAS GRACIAS POR HACER MI COMPRA MUCHO MAS FACIL Y TRATARME CON EL RESPETO Y EL PROFECIONALISMO QUE LO CARACTERIZA, ESTOY MUY CONTENTO CON MI CARRO DE NUEVO MUCHAS GRACIAS

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Alejandro Reyes

Izzy Reyes was the best sales Representative , he provided excellent service. Great job , I recommend this sales rep come see this guy. I purchased a 2018 Colorado Chev. At a tremendous discounts

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Alejandro, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. Thank you again for choosing Lorenzo Ford, and we hope to see you again soon!

EXCELLENT DEAL, VERY GOOD SERVICE

REALLY HAPPY WITH THE PURCHASED OF THE VEHICLE I DEFINITELY RECOMMEND MY SALES PERSON YANDY BAEZ AT LORENZO FORD MY EXPERIENCE WAS UNFORGETTABLE DEFINITELY A COME BACK CUSTOMER

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Maria, thank you for leaving such a great review and high star rating. We appreciate your feedback and very kind words! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Thanks again for your business! Take care!

Customer

I purchased an Explorer from Adrian and It was a pleasant experience. I will recommend Adrian to everyone I know! I also received a great deal!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Monica, thank you for taking the time to leave us your response to Adrian's outstanding customer service! Thanks again for your business! Take care!

Fui atendido por Yandy Báez, un gran vendedor .

Yandy Baez , fue el vendedor quien nos atendió, quien domina perfectamente su profesión, ojalá otros concesionarios contaran con vendedores tan profesional como el señor Yandy, le estoy muy agradecido, por primera vez me he sentido atendido como en familia. Cuando compré otro vehículo de seguro lo haremos con este vendedor. Muchas Gracias a el .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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