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I-5 Chrysler Dodge Jeep RAM

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (69 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (69 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Fast and friendly

All sales people were friendly. Some went above and beyond to make our dream come true. The facilites were clean and organized.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Robert Pehl - Vice President - 360-748-1717

Clean Facility and great service.

The politeness of Kris Smith and his ability to find us just what we were looking for. He made sure that we were happy with our choice.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We appreciate the kind words, Geraldine. We look forward to seeing you again in the future! Robert Pehl - 360-748-1717

Great dealership

No pressure sales. Dean was wonderful to work with. Everyone was friendly. The best buying experience we have ever had.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Robert Pehl - 360-748-1717

Best service ever!!

Easiest service I’ve ever scheduled online and customer service that went beyond my expectations! I had my normal routine maintenance taken care of here and not only was the price better than the independent shops around the area the experience was wonderful. Very comfortable waiting area beverages were provided and they also offered a shuttle to do some shopping while I waited. Great job.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Robert Pehl - Vice President - 360-748-1717

Great services

Everyone was very nice and helpful, especially Brandon!!! If I ever need to buy another car, I will be coming back to I-5 Auto sales.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Robert Pehl - Vice President - 360-748-1717

I-5 dodge review

The people that I talked too and ended up buying the truck from Nick and Brian were very nice, polite and approchable. They made going to a dealership a good experience, and there was no hassle in buying my truck.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for sharing your experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from our team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Robert Pehl - Vice President - 360-748-1717

Purchase of a certified used vehicle

The sales team found us exactly what we needed to fit our needs and made it easy and painless. The quality of vehicles and inspections is top notch. The finance team was very informative and took care of all of our needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Joshua, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we're ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Robert Pehl - Vice President - 360-748-1717

Great Staff

I enjoyed the effort that Gary Wahl nd the financing department put into helping make sure I got into a car and that it wasn't going to break the bank.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your great review, Stephen! We're glad to have Gary on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Robert Pehl - Vice President - 360-748-1717

Great service

They went above and beyond to help me. Special thanks to Heidi the GM and Cameron in the service department.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Robert Pehl - Vice President - 360-748-1717

Info needed

I received the info I needed. The bath room facility, men's, is pretty disgusting. Please clean. employees are very courteous.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi, We would like to apologize for you negative experience at our dealership. We'd like to learn more about your specific situation to make things right. We would like to reach out to you and see what we can do to work with you and to be able to earn your business back. Robert Pehl - Vice President - 360-748-1717