Skip to main content

Reviews

(462 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

2011 BMW 328XI

Very profeasional and courteous dealership! TJ and Hannah were awesome! Got the car I wanted, reasonably priced with no issues. Travelled all the way from hampton roads (3 hours) and would do it again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Satisfied

I got the car I wanted, I didn’t get the run around, they took very good care of me, I felt the love from them

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Very Friendly

I would just like to say I was looking for a car in my area and I called Kargar Motors and I was greeted and helped by a gentleman named Erick. He was really friendly and really helpful. My time spent at this dealer was well timed and well managed I kept getting updated in regards to how my Credit Application was going and they answered all the questions I had. Happy I bought my car from this Dealer very good friendly people.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

GREAT SERVICE, 100% Approval .

I am just going to be honest, I have xxxx credit... from school loans. And the manager here worked with me personally and worked it out with the banks and I left in a toyota when before I was riding a bike every where. Thank you guys so much. Will always recomend you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

14 Cadillac

Karina from Kargar Motors was amazing . She was very helpful and very nice. I will definitely come again and bring more friends to buy from her. I recommend this place to all.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Got totally shafted and disrespected.

Applied for a car on a monday, got approved on the next day. Their dealership is 4 1/2 hours from my house so i made sure they knew I had to get a ride to the dealership. I was putting 2000 down and they knew that also. I got several text asking when I would be up to get MY new car. I was in telephone contact with them also during this time. There was one "gentleman" I spoke to 3 times that was a complete a** and was not customer friendly. On friday morning I rented a car and called them at 930 to tell them I was on my way. I was told by this "gentleman" that there was someone closing the deal on MY car right now. This "business", and I use that term VERY, VERY loosely, sold the car right out from under me. This place is nothing but a money grubbing machine out for themselves. They do not care for the customer at all. Do not....DO NOT buy from this place, no matter how good the deal sounds.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

WORST SERVICE EVER

I called Kargar Motors to make an appointment to see a car. I was told the car was in the shop so I called back almost everyday for a WHOLE MONTH to follow up on the car. I was told that it was at the dealership, the shop, and that the owner of Kargar Motors was driving the vehicle around for pleasure. I still patiently waited and after ONE WHOLE MONTH I was told the owner decided he doesn't want to sell it anymore. I tried to talk with Mike the manager but every time I called he's "always with a customer" and haven't received a call back for a WHOLE MONTH. They have the worst SERVICE possible and horrible communication skills. I highly recommend no one ever go to this dealership.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Never received a contact

I requested some information about a car but never received any contact. It has been about 3 weeks now without any contact from the dealership. I bought a car elsewhere.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

bad business dealings

Made a deal over the phone drove over 600 miles to pick up tried to go back on our agreed price. Was to have a 3 month warranty didn't get it said it had a 30 day not very business like and I've been in business for myself for 26+ year's so I know how a business should treat their customers.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
1 person out of 1 found this review helpful. Did you?
Yes No

Best dealer ever

Never seen a better dealer then this if l ever need another car I will come back too Kargar motors

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No