Reviews
Alfonso was personable and professional and very
Alfonso was personable and professional and very knowledgeable in answering all our questions. We were very happy to have Alfonso as our sales rep.
Alfonso was personable and professional and very
Alfonso was personable and professional and very knowledgeable in answering all our questions. We were very happy to have Alfonso as our sales rep.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the kind words! We're glad to hear Alfonso provided a professional, knowledgeable, and personable experience. We appreciate you choosing Sam Leman Ford and hope you enjoy your new vehicle!
Alfanso was our salesman.
Alfanso was our salesman. He was is to work with no high-pressure sales. An answered every question we had and made this one of the best car buying experiences I've had.
Alfanso was our salesman.
Alfanso was our salesman. He was is to work with no high-pressure sales. An answered every question we had and made this one of the best car buying experiences I've had.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the great review! We're glad to hear Alfonso made your car-buying experience smooth, low-pressure, and enjoyable. We appreciate your business and hope you enjoy your new vehicle!
Honestly a great experience worked with Michael and it
Honestly a great experience worked with Michael and it made the experience pretty enjoyable definitely would recommend the dealership
Honestly a great experience worked with Michael and it
Honestly a great experience worked with Michael and it made the experience pretty enjoyable definitely would recommend the dealership
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the great feedback! We're glad to hear Michael made your experience enjoyable and that everything went smoothly. We appreciate the recommendation and look forward to seeing you again at Sam Leman Ford!
Great customer service from everyone that I interacted
Great customer service from everyone that I interacted with. There was no hassle feeling like I was being pushed into getting a vehicle. Would like to give a shoutout to sales associates Audrey, who worked with me on getting the truck I got. She was very professional and always kept me updated on what was going on. Was knowledgeable about everything. She made sure that I got the truck I wanted and was happy with the truck and not just settled for . Also want to give a shout out to the Sam, the guy that done all the paperwork. Was very helpful and friendly and explained everything to where I understood what he was telling me. Great customer service with everyone. Would recommend Sam Leman dealerships to anyone. Will definitely go there next time for another vehicle.
Great customer service from everyone that I interacted
Great customer service from everyone that I interacted with. There was no hassle feeling like I was being pushed into getting a vehicle. Would like to give a shoutout to sales associates Audrey, who worked with me on getting the truck I got. She was very professional and always kept me updated on what was going on. Was knowledgeable about everything. She made sure that I got the truck I wanted and was happy with the truck and not just settled for . Also want to give a shout out to the Sam, the guy that done all the paperwork. Was very helpful and friendly and explained everything to where I understood what he was telling me. Great customer service with everyone. Would recommend Sam Leman dealerships to anyone. Will definitely go there next time for another vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the amazing review! We're thrilled to hear Audrey and Sam provided such a smooth, professional, and pressure-free experience. It's great to know you felt informed and supported every step of the way—and most importantly, that you drove away in the truck you truly wanted. We appreciate your recommendation and look forward to helping you again in the future at Sam Leman Ford!
We found a Ford F-150 Lightning on cars.
We found a Ford F-150 Lightning on cars.com and contacted Sam Leman. The made an offer on the truck and they countered and then we did. They said they received a full price offer on the original truck we wanted, so supposedly it was sold. We then purchased another Lightening from them. Funny thing, the original truck was still on the lot a week later and for sale. That didn’t impress us too much. We did buy the second truck and had a few hiccups with a charger for the truck, but they sent us one the next week. We worked with Frank on the purchase and he was a good guy.
We found a Ford F-150 Lightning on cars.
We found a Ford F-150 Lightning on cars.com and contacted Sam Leman. The made an offer on the truck and they countered and then we did. They said they received a full price offer on the original truck we wanted, so supposedly it was sold. We then purchased another Lightening from them. Funny thing, the original truck was still on the lot a week later and for sale. That didn’t impress us too much. We did buy the second truck and had a few hiccups with a charger for the truck, but they sent us one the next week. We worked with Frank on the purchase and he was a good guy.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for sharing your experience. We’re glad to hear Frank took good care of you and that everything worked out with the charger. That said, we apologize for the confusion around the original truck and understand how that could be frustrating. We appreciate your business and hope you’re enjoying your F-150 Lightning. If there’s anything else we can assist with, please don’t hesitate to reach out.
Great communications!
Great communications! Not pushy, just keeping us updated on the status of the vehicle. It was a 2-1/2 hour drive for us to get to the dealership, but the dealership made the drive worthwhile, with the Nautilus sitting next to the building and ready for a test drive. Our salesperson, Matt, made sure we received an excellent offer for our trade (I really felt the need to negotiate, but their offer was right where I wanted to be!). As usual when you're buying a car, it takes time to get all the paperwork ready. I'm used to that. So far, we're very happy with our 2024 Lincoln Nautilus!
Great communications!
Great communications! Not pushy, just keeping us updated on the status of the vehicle. It was a 2-1/2 hour drive for us to get to the dealership, but the dealership made the drive worthwhile, with the Nautilus sitting next to the building and ready for a test drive. Our salesperson, Matt, made sure we received an excellent offer for our trade (I really felt the need to negotiate, but their offer was right where I wanted to be!). As usual when you're buying a car, it takes time to get all the paperwork ready. I'm used to that. So far, we're very happy with our 2024 Lincoln Nautilus!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for making the trip to Sam Leman Ford! We're glad to hear that Matt and our team provided great communication and a smooth experience from start to finish. It’s great to know the trade-in offer met your expectations and that your Nautilus was ready to go when you arrived. We appreciate your business and hope you enjoy your 2024 Lincoln Nautilus!
De Andre Riley was my salesperson at Sam Leman Ford.
De Andre Riley was my salesperson at Sam Leman Ford. He was super easy to work with. He promptly answered all my questions even sending a walk-around video of the Escape I was interested in. Happy to say I am very satisfied with my new 2024 Escape and would highly recommend DeAndre and the rest of Sam Leman team. Special thanks to Javonn White for getting my Ford Pass Account up and running!
De Andre Riley was my salesperson at Sam Leman Ford.
De Andre Riley was my salesperson at Sam Leman Ford. He was super easy to work with. He promptly answered all my questions even sending a walk-around video of the Escape I was interested in. Happy to say I am very satisfied with my new 2024 Escape and would highly recommend DeAndre and the rest of Sam Leman team. Special thanks to Javonn White for getting my Ford Pass Account up and running!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing your experience! We're glad to hear that DeAndre made the process easy and provided great communication, including a walk-around video of your Escape. It’s also great to hear that Javonn was able to get your FordPass account up and running. We appreciate your recommendation and hope you enjoy your new 2024 Escape! Let us know if we can assist you in the future.
Matt Chasteen helped me get my new 2023 Explorer.
Matt Chasteen helped me get my new 2023 Explorer. Very knowledgeable, very patient and not pushy at all. I came in not expecting to purchase but they gave me a great deal and we were able to make it happen! I recommend Matt and Sam Leman Ford highly.
Matt Chasteen helped me get my new 2023 Explorer.
Matt Chasteen helped me get my new 2023 Explorer. Very knowledgeable, very patient and not pushy at all. I came in not expecting to purchase but they gave me a great deal and we were able to make it happen! I recommend Matt and Sam Leman Ford highly.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience! We're glad to hear that Matt Chasteen provided knowledgeable, patient, and pressure-free service while helping you find your 2023 Explorer. It's great to know that we could offer you a deal that made the purchase possible. We appreciate your recommendation and hope you enjoy your new vehicle! Let us know if we can assist you in the future.
I had some issues with the trade in price but overall was
I had some issues with the trade in price but overall was a good experience. I would recommend this dealer to buy a vehicle from.
I had some issues with the trade in price but overall was
I had some issues with the trade in price but overall was a good experience. I would recommend this dealer to buy a vehicle from.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your feedback! We appreciate your honesty and are glad to hear that, despite the trade-in pricing concerns, you had a good overall experience. Your recommendation means a lot, and we’re always here to assist if you need anything in the future. Enjoy your new vehicle!
Chekhouna was my salesman and made the purchase extremely
Chekhouna was my salesman and made the purchase extremely easy. He did a personal walk around video of the truck I wanted even though it was frigid cold out. Truck was exactly as he described. Thanks
Chekhouna was my salesman and made the purchase extremely
Chekhouna was my salesman and made the purchase extremely easy. He did a personal walk around video of the truck I wanted even though it was frigid cold out. Truck was exactly as he described. Thanks
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your review! We're glad to hear that Chekhouna went the extra mile to make your purchase easy, even braving the cold for a personal walk-around video. We appreciate your business and hope you enjoy your new truck! Let us know if we can assist you in the future.