Reviews
Excellent Customer Service
Jarrod Baxter made purchasing my truck possible. He went way beyond what is expected of a sales rep to make sure I was able to buy the truck I needed. I was able to make it to Phoenix on time and easily due to his help. The truck works perfectly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Experience
They we’re easy to work with and very professional. I felt a got a good deal on my new used vehicle! I will purchase from them again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Jim Zehr was awesome
I bought 2 cars this year from Jim Zehr he is an amazing guy and we will be returning to him with all of our car purchases. Not only did he take the time to answer any questions that I had but he also called the next business day to see if I was Happy with my purchase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Online purchase made easy by Jerry
We found a truck online and connected with Jerry on F-250 purchase.. Great experience, plus was helpful with all the paperwork. Will defiantly consider Sam Leman Ford again
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
The Salesman, Gary Lowe was great!
The Salesman, Gary Lowe was great! made an out of state purchase easy! Would definitely recommend.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
2017 Roush Supercharged 5.0 Stang
Zhora Tupicins was friendly, helpful and prompt in assisting me, and ultimately closing the deal on my purchase. I live out of state, which presented several hurdles on both ends, but Zhora handled my plethora of questions and concerns like a champ! It's a daunting concept driving 3hrs one way from home to buy a car. The entire team made me feel welcome and were hospitable and professional.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
My husband had an appointment to look at a vehicle.
My husband had an appointment to look at a vehicle. He communicated he had to drive three hours to get there. They sold the vehicle right before he arrived. I think that is pretty messed up.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Samantha, We appreciate your review. With the current market upheaval, the supply and demand balance is volatile at best. This has prevented us from holding vehicles for buyers. While the salesperson was unaware the vehicle your husband had wanted to see had other buyers on it, they should have communicated as soon as possible when that knowledge became available. We will correct that independently with the person involved. Unfortunately we are on a first come first served policy until the market stabilizes and appreciate your understanding. Please reach out to us if you have any other questions or concerns.
Mark Lister
Mark was friendly, knowledgeable and made the process easy. Stayed after hours to get everything completed and helped us make an informed decision between leasing and buying.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jim Zehr was very polite and professional.
Jim Zehr was very polite and professional. Came here after buying a truck from heller ford 2 years ago. Heller was too pushy and Sam Leman was willing to work with me and made the experience rather simple. I’ll be back for the next truck.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Purchased F-150 from Jerry.
Purchased F-150 from Jerry.. Made my purchase very smooth and easy.. I was just looking but left with a brand new truck! Might have been the only new one on the lot left. I would recommend asking for Jerry!! Thanks
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car