Skip to main content

Meet John Irwin

John Irwin headshot
Sales Manager
(23 reviews)
Industry experience 38 years
Dealership experience 11 years

Reviews

The entire staff at Audi Warrington are amazing.

The entire staff at Audi Warrington are amazing. From the sales dept, to the guys back in parts and of course the service staff. Top notch customer service , great communication and great pricing. I highly recommend Audi Warrington to everyone

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Mike, thank you for the glowing recommendation! We're delighted to hear that our team at Audi Warrington provided top-notch service across all departments. We appreciate your support and look forward to seeing you again!

Always fantastic service from Audi Warrington.

Always fantastic service from Audi Warrington. Clean comfortable waiting area and the service team is always a pleasure to work with. They treat you like one of the family

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that you consistently enjoy the service and atmosphere at Audi Warrington. Our team takes pride in making everyone feel like family, so your feedback means a lot! Thanks for being part of our community!

Just dropped my car off for the first yearly check up.

Just dropped my car off for the first yearly check up. Everything was smooth my rental was ready. The car was ready quickly everyone very professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Phoelsworth, we're glad to know your first yearly check-up at Audi Warrington went smoothly and efficiently. We appreciate the positive feedback!

Excellent customer service Ease of service Hassle free

Excellent customer service Ease of service Hassle free experience Rob was extremely helpful.and proactive

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Adeel, we're delighted to know Rob and our team at Audi Warrington provided you with excellent service. Thanks for sharing your hassle-free experience!

David was awesome!

David was awesome!! went over and beyond to help me get back a personal item that was left in my car. Then he mailed it to me...

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Jowalsh, it's great to know that David went the extra mile for you at Audi Warrington. We're always here to help! Thanks for your review.

Took my 2021 audi q7 for an oil change, my coolant level

Took my 2021 audi q7 for an oil change, my coolant level was below minimum, no one ever checked that or added coolant.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're sorry to learn about your recent experience with us. We strive for thoroughness in our service checks, and it seems we missed the mark during your visit. This is not typical of our team's attention to detail, and we'd like an opportunity to make things right. Please reach out at a time that works best for you so we can address this issue properly - Thank you, Mike Pracht - Service Manager - 215-343-1600

Warrington Audi has a great sales and service department

Warrington Audi has a great sales and service department wry friendly and accommodating highly recommended!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're delighted to know you had a great experience with our sales and service department at Audi AT Warrington. Your recommendation means the world to us, thank you!

Service was great on time reasonable.

Service was great on time reasonable. Everybody very pleasant. Showroom. Great. On time car looked great

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're glad to know you had a great experience at Audi AT Warrington. We always aim for timeliness and top-notch service! Thanks for the positive feedback.

Phillip is the best!

Phillip is the best! Always very accommodating and always friendly and respectful of your time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review, Theresa! We are so glad to hear that Phillip delivered such a successful service experience. Drive safely, and we hope to see you back again at Audi AT Warrington!

Perfectly easy process.

Perfectly easy process. Staight forward. Great vehicle great service from my man Scott. As busy as he was with all his customers he always made me a priority He should get a bug raise for his customer service skills

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're thrilled to know Scott made your vehicle search a stress-free and smooth process! Thank you for taking the time to share your experience with us at Audi AT Warrington. We appreciate your kind words about our great service, and we hope you enjoy your new ride!