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Meet Philip Pekala

Philip Pekala headshot
Service Advisor
(49 reviews)

Reviews

Prompt, friendly, timely service.

Prompt, friendly, timely service. I waited for car in a very comfortable waiting room with great coffee!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Rick, we're delighted to hear you enjoyed the service and amenities at Audi Warrington! Thanks for sharing your experience with us.

Great service and attention to detail.

Great service and attention to detail. Good communication throughout. Very accommodating with loaner car. Thanks.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear you enjoyed the service here at Audi Warrington, Jim! It's great that our team provided good communication and accommodated your needs with a loaner car. Thank you for sharing your experience! We are here to help you.

Easy to get a convenient appointment.

Easy to get a convenient appointment. Pleasant, helpful service rep. Reasonable amount of time work

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thanks so much for your review. We look forward to your next visit to Audi Warrington!

Easy to make an appointment and very receptive to listen

Easy to make an appointment and very receptive to listen to problems with your car. Availability of loaner cars. Workmanship seems to be top-notch.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with Audi Warrington! We're glad to hear that our team made the process easy and provided top-notch service. We appreciate your feedback and look forward to assisting you in the future!

Everyone here is very professional, very courteous!

Everyone here is very professional, very courteous! We work with Joe who is the absolute best

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving Audi Warrington a five-star review! We are thrilled that our team, especially Joe, was professional and courteous.

First time customer whom was delighted with how a video

First time customer whom was delighted with how a video was shared over viewing my vehicle's service inspection. Nice quality service deliverable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

Derick, we're delighted to hear that you appreciated the video service inspection at Porsche Warrington. Thank you for choosing us and sharing your positive experience!

The team performed the service expertly in a record

The team performed the service expertly in a record period of time & No additional costs!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Ted, thank you for the great review. We look forward to seeing you again at Audi Warrington!

Excellent and responsive service .

Excellent and responsive service . Met my expectations. Wait time was less than I thought it would be.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that our team at Audi Warrington met your expectations and provided excellent service. It's great to know the wait time was shorter than anticipated! Thank you for sharing your experience with us.

Pleasant atmosphere from the time you drop your car off

Pleasant atmosphere from the time you drop your car off and are welcomed by attendants to the washed and serviced Audi returned to you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! We're delighted to hear that our team at Audi Warrington provided a pleasant atmosphere and excellent service. We look forward to serving you again in the future!

My Audi had an extended warranty issue and they diagnosed

My Audi had an extended warranty issue and they diagnosed and fixed it no problem. Communication was very thorough.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thanks for sharing your experience! We're glad to hear our team at Audi Warrington could diagnose and fix the issue under warranty with thorough communication. Safe driving ahead!