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Northstar Mitsubishi

(768 reviews)
Visit Northstar Mitsubishi
Sales hours: 9:00am to 9:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 8:00am–6:00pm
Tuesday 9:00am–9:00pm 8:00am–6:00pm
Wednesday 9:00am–9:00pm 8:00am–6:00pm
Thursday 9:00am–9:00pm 8:00am–6:00pm
Friday 9:00am–7:00pm 8:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday 12:00pm–5:00pm Closed
New (888) 270-1171 (888) 270-1171
Used (855) 844-7768 (855) 844-7768
Service (866) 662-8929 (866) 662-8929

Reviews

(768 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Northstar Mitsubishi from DealerRater.

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They succeeded where all the others failed

I went to a bunch of other dealers closer to home... they lost my appointments, left me wandering without someone to talk to, they wasted my time, couldn't find the key for the test drive, you name it, they found a way to screw up. Here I got the royal treatment. Within a few minutes Carlos shook my hand & answered all my questions. I wanted an EV and he knew his stuff (pretty rare for EVs, I've found). He really understands what's important to the customer -- the paperwork took a while but he stuck with me throughout. Highly recommended.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Is very good service thank you very much for the service...

Is very good service thank you very much for the service jimmy he is the best he makes sure everything is okay with you Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Mr. Romero was very professional and knowledgeable. Very...

Mr. Romero was very professional and knowledgeable. Very pleasant experience, highly recommend. Purchased a 202 Kia Soul S. Come on down take a look. Thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Beautiful car, really nice people willing to work with...

Beautiful car, really nice people willing to work with you and explain the whole process.You can also ask for advice in insurance. Thank you so much

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Raul was great

I had amazing Experience with Raul He was super professional and pleasant to deal with. I would recommend him to anyone, thank you raul for the help

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Anthony made this Experience one of a lifetime. This is...

Anthony made this Experience one of a lifetime. This is my wife’s and I first brand new car and Anthony made it so easy. Overall experience A+++++ If you don’t get your car from Anthony your out of your mind!! Thank you Ant!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I was very satisfied with the sales rep Anthony he was...

I was very satisfied with the sales rep Anthony he was not beating around the bush and worked with me to get me what I wanted to pay I could not be any happier

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

A Saturday Purchase- Mercedes Benz

I entered the dealership and was treated like royalty from the offering of tea, coffee and hot chocolate . It was insured I was comfortable and cozy. The wait was seconds before I met the person who would work with me consistently to complete my purchase. This person was Professional, humorous and instantly listen to what I wanted. Raymond Valencia was dedicated to my needs and insured I was taken care of; his attention to detail was appreciated. I’ll be back and definitely recommend others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I WOULD NOT RECOMMEND

At this given moment, I would ABSOLUTELY NOT recommend Northstar to anyone! I purchase a 2016 Nissan Altima and although the sales agent, Jasbina, was nice, the moment I drove off in that car was a nightmare. They spoke about how they don’t sell bad/lemon cars...etc but the same night I drove the car, the acceleration was a problem. I couldn’t drive off after a stop at a red light. I sent in the videos and got to the service team within a few days. When I brought in the car to the service team, I had TWO silver side mirrors. When I picked up the car and made it home, I realized I had a black and a silver side mirror. HOW? Why would they take one of my mirrors? On top of that, the problem with the transmission and acceleration was not solved and within an hour of driving the car, the car was the exact same. Now I have to return the car for a second time. I want to know where my side mirror has disappeared to as well.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

xxxxing hot

You wait long but you don't leave walking trust me. Orlandk go the extra mile to make thing happen. Now i know there is no such thing as bad credit. Just link orlando.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.