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Northstar Mitsubishi

(768 reviews)
Visit Northstar Mitsubishi
Sales hours: 9:00am to 9:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 8:00am–6:00pm
Tuesday 9:00am–9:00pm 8:00am–6:00pm
Wednesday 9:00am–9:00pm 8:00am–6:00pm
Thursday 9:00am–9:00pm 8:00am–6:00pm
Friday 9:00am–7:00pm 8:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday 12:00pm–5:00pm Closed
New (888) 270-1171 (888) 270-1171
Used (855) 844-7768 (855) 844-7768
Service (866) 662-8929 (866) 662-8929

Reviews

(768 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Northstar Mitsubishi from DealerRater.

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the dealership is very professional

Jon was very helpful and willing to make things work out for our needs. The dealership is very professional, clean and with a very welcoming atmosphere.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Dear (Username), Thank you for taking the time to share your comments and feelings about Jon. He is a valuable team member that goes above and beyond to meet our client's needs, and we are so pleased that was your experience. It is truly rewarding to see your comments as they reflect a customer who takes the time to focus on the positive. Thank you very much for your feedback! Sincerely, Leo Braz GM

very nice experience

They gave us plenty of attention since the first day after coming back 3 times! Arthur was very helpful. Very nice experience. Thanks to Leo for the big help! =)

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Dear Delsy, It's great to hear that your visit with us earned a 5-star rating! It's also great to know that it's an experience you'd recommend to friends and family as well. We couldn't ask for nicer feedback and thank you for taking the time to share it! Sincerely, Leo Braz GM

I've had a pleasant experience here at NorthStar

I've had a pleasant experience here at NorthStar, Angel was my sales person and he was great. He explained everything to my satisfaction and he took care of me in the best way. The staff here are very pleasant as well. I will definitely recommend anyone to purchase a vehicle here. Thank you NorthStar.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Dear Larry, Thank you for taking the time to share your comments and feelings about Angel. He is a valuable team member that goes above and beyond to meet our client's needs, and we are so pleased that was your experience. It is truly rewarding to see your comments as they reflect a customer who takes the time to focus on the positive. Thank you very much for your feedback! Sincerely, Leo Braz GM

We would highly recommend anyone to check out

I recently purchased a 2011 BMW X5. The entire purchase process from beginning to end was efficient and seamless from NorthStar Auto. Jon and the finance manager Jason were pleasant and very easy to work with, and we would highly recommend anyone in the market for a used vehicle to check out this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it's important for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we're happy to hear that you agree! On behalf of your friends here at Northstar Auto Sales, enjoy that ride! Sincerely, Leo Braz GM

process was very easy!

the staff at northstar auto sales are very professional and helpful. My customer representative Jon was great. He made the process of purchasing my new vehicle very easy. I would definitely recommend NorthStar Auto Sales to my friends and family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

On behalf us all of us at Northstar Auto Sales, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Jon. We will be sharing your feedback amongst our team. Enjoy your new car and please come visit us again soon! Respectfully, Leo Braz GM

no sales pressure

a very relaxed environment with no sales pressure. All procedures were handled quickly and accurately.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at Northstar Auto sales. We wish you safe travels in your new Car and look forward to seeing you again soon! Respectfully, Leo Braz Manager

without a doubt I would recommend anyone to come

the service here was great. They treated me and my family with respect. I loved the friendly service. without a doubt i would recommend anyone to come. and ill be sure to come back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at Northstar Auto Sales. We wish you safe travels in your new Car and look forward to seeing you again soon! Respectfully, Leo Braz General Manager

I am so happy with this car dealership

Jon is the best, friendly and professional person. I am so happy with this car dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

On behalf us all of us at Northstar Auto Sales, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Jon. We will be sharing your feedback amongst our team. Enjoy your new Car and please come visit us again soon! Respectfully, Leo Braz General Manager

came in and bought the car on site!

Saw a car on cars.com came in and bought it on site. Service was great. Would recommend again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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very friendly staff

-Very friendly staff -Willing to work with the customer on meeting all their needs -No hassle buying

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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