Bommarito Toyota

Rachel Eisele, Tim O’Connell, and Tyler Stevens were fantastic. My husband and I were shopping for new car and didn’t have a salesperson chosen upfront. We walked into Bommarito Toyota and were immediately connected with Rachel. Rachel was friendly , professional, and knowledgeable. She answered all our questions and guided us in purchasing a brand new car, in understanding all the benefits and resources we could take advantage of, and in getting us a great deal on our old vehicle that we were trading in . She was clear that the waiting could take up to 4 months (other dealerships had mentioned the same thing too). But Rachel kept in touch and believe you me, she got us a brand new car in 1 month! Better still, she collaborated with Tim to ensure we had all our questions about a new car answered. Tim took the time to help us get acquainted with the Toyota App. It was a new level of experience to see two salespeople working collaboratively rather than competitively. Tyler at the finance department helped us to seamlessly work through financing and was extremely patient with our two kiddos - 1 year and 3 years old. I couldn’t recommend Bommarito Toyota enough. Thanks for your service.

Rachel Eisele, Tim O’Connell, and Tyler Stevens were fantastic. My husband and I were shopping for new car and didn’t have a salesperson chosen upfront. We walked into Bommarito Toyota and were immediately connected with Rachel. Rachel was friendly , professional, and knowledgeable. She answered all our questions and guided us in purchasing a brand new car as well as helping us understand all the benefits and resources we could take advantage of and in getting a good deal on our old vehicle that were trading in. She was clear that the waiting could take up to 4 months (other dealerships had mentioned the same thing too). But Rachel kept in touch and believe you me, she got us a brand new car in 1 month! Better still, she collaborated with Tim to ensure we had all our questions about a new car answered. Tim took the time to help us get acquainted with the Toyota App. It was a new level of experience to see two salespeople working collaboratively rather than competitively. Tyler at the finance department helped us to seamlessly work through financing and was extremely patient with our two kiddos - 1 year and 3 years old. I couldn’t recommend Bommarito Toyota enough. Thanks for your service.

Thank you Tommy Toyota and Tyler!!!! I am a loyal TOYOTA customer. I had never been to Bommarito Toyota, but I just stopped to look at the new Crowns and drove away in a 2024 Prius. Tommy is first class in service, and he is someone I would recommend ALL of my Toyota friends to. Toyota has upped their game - if you are in the market for a new car, I would ALWAYS recommend a Toyota, whether its a car or truck. I am and ALWAYS will be a Toyota consumer and I have found my new go to guy with Tommy Toyota!!! Thank you Tommy for your help and GREAT customer service - I will never go anywhere else!!! Tyler was phenomenal with the financing part of the deal, it was seamless and quick. I will say that everyone I ran into that worked there was super nice, friendly, and quick to help!!!!

The entire Bommarito Toyota team is amazing.My experience from start to finish exceeded my expectations! Thank you so much Rachel for all your help with handling my purchase and assisting with everything down to the tiniest details! I appreciate you all and to anyone looking for your next car make sure you shop with Bommarito Toyota! Thank you again Rachel for making my new car purchase a breeze!

I am giving them a 4 star even though I wanted to give 5 because: 1. I asked them to match a price that I found elsewhere, and they did it within five minutes! 2. They were very responsive to phone calls, texts, and emails 3. The pick up process was smooth, painless, and easy. 4. They took time to explain the features of vehicle and help me get connected to my vehicle. 5. They offer free delivery within 100 radius!!! (WOW) Now for my issues: 6. I paid with a personal check, and they verified funds, but would not give me the title or a receipt showing paid in full. (technically they still own my vehicle, even though I paid them, not my fault if they don't cash right away or use electronic checks in 2025). 7. Some verbiage needs better clarification such as leather seats vs Softex and what actually is on your vehicle. (to date I am still a bit confused because the seats feel like synthetic, which is not what I want). 8. One of the documents says my vehicle is a Landcruiser 1958 and others do not. again confusing. Overall.....this dealership and the sales team are awesome, and I will both recommend them....and deal with them again. I just hope they will work on communicating certain things better in future.

CarMike in sales was a true professional. 6 stars if I could. Thank you sir

I found Dan to be rude. I recently bought a car I have not even had the car 2 months and 2 of the sensors fell out. He informed me that he can tell there was bumper work done on the car. He then proceeds to tell me someone pushed the sensors out. When this was brought up to the sales manager the cost was covered at 100%. Minus my diagnostic fee (which I feel should be refunded seeing as this was a problem not fixed prior to purchasing the vehicle). While fixing the car they notice 1 of the other sensors was anchored wrong, so they repaired that one as well. When asked about the refund for the diagnostic fee he kept being adamant that someone pushed the sensors out. Common sense let's us know that all of the sensors were probably installed wrong with the bumper work when it was repaired. But the fact that he kept going back and forth with me really annoyed me. I was always taught with customer service the customer is always right. And who just walks up and push the sensors out of people cars. He comes off as a sleezy car repair man. I hate I will have to.deal with him regarding my car in the future. And they still have not refunded me my money. I appreciate that the used car sales manager Sonny heard my complaint, he is the reason the sensors were replaced free of charge. However I felt like he went to Brandon who sold me the car because he felt like I shouldn't be calling him. So I call Brandon regarding getting a refund and he states that Sonny says I need to contact the service department which I can appreciate that, he did his part I guess. I reach out to Chris the service manager and he can't return phone calls. It's realy simple if you ask me, for the price of that car I should not be spending that much money on it. It's not even 3 months old.

Tommy Morris has helped me & my family find affordable & reliable cars for me & my family. He's a great listener & showed sweet compassion to my situation; and not pushing his agenda. His valuable knowledge of new/used cars & his dedication to serve customers are evident & truly appreciated. Thanks again, Tommy, for helping me to find my new set of wheels~~ 🤗

Big thanks to Mark Bommarito Toyota for all the help with our recent Camry purchase! These guys were easy to work with and more than accomodating during our buying experience! All of the issues that we brought forth were taken care of and then some, and there was no doubt that they wanted the experience to be perfect. Would recommend this team and salesman to anyone!

From the minute I walked in their front door, this dealership was very unwelcoming. No one at the front desk, employees just walking by like you don’t exist. Once I found the person I had setup a meeting with, he talked to me while on a speaker call with someone else. He said he’d text me about reserving a call but never reached out. No business card. I sent an email to the original contact person only for that to be ignored. Don’t shop here. Go to Victory or Seeger Toyota where you’ll be appreciated. Don’t buy from Bommarito