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Maguire Chrysler Dodge Jeep RAM of Syracuse

(1,718 reviews)
Visit Maguire Chrysler Dodge Jeep RAM of Syracuse
Sales hours: 9:00pm to 6:00pm
Service hours: 8:00am to 4:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–5:30pm
Tuesday 9:00am–7:00pm 7:30am–5:30pm
Wednesday 9:00am–7:00pm 7:30am–5:30pm
Thursday 9:00am–7:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00pm–6:00pm 8:00am–4:00pm
Sunday Closed Closed
New (855) 754-9278 (855) 754-9278
Used (877) 803-1302 (877) 803-1302
Service (866) 764-7895 (866) 764-7895

Reviews

(1,718 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Maguire Chrysler Dodge Jeep RAM of Syracuse from DealerRater.

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Maguire Dodge Ram, Nick Masterpol

Buying a car has never been so pleasurable. My salesman, Nick Masterpol, was extremely friendly, helpful, and informative. The manager that helped work the deal was Greg P. He too was amazing!! I’ll never go anywhere else after my experience at Maguire. Thanks for the great service and keep up the good work!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Emily, Thank you so much for the kind words! We love to hear when our customers have a great experience at Maguire!

Awesome Dealership

Maguire has the best prices in the area. Josh, my salesman was excellent to work with. They also have a 3 day guarantee return, which I had to use. No strings attached, no extra fees or charges. I highly recommend at least stopping by to talk to someone at Maguire's if you are looking for a vehicle, you'll probably end up buying there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Steve, Thank you for the great review! We truly value your business with us! Thank you for choosing Maguire for your automotive needs!

Great Service

The service at Maguire was great. We started looking at cars in Ithaca with Teresa and she was great then we ended up going to Syracuse to test drive the car I ended up buying. Josh up there was really great and knowledgeable. He was accommodating and didn’t try to push me in to something I couldn’t afford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Ho24pe, We are happy to hear you had a great experience! We truly value your business! Thank you for choosing Maguire! Have a great day!

Lease a new 2018 RAM express 1500

Awesome experience. Nick was great to deal with, got a great deal and made the process super smooth! Love my new truck and can’t wait to keep dealing with these guys after my lease is up!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Shane, Thank you for choosing Maguire! We hope you continue to love your new truck!

A good place to shop for a vehicle

My wife and I had an enjoyable experience at Maguire. Both our sales consultant and Tamara and the sales manager Jeff were great. We left happy new vehicle owners. We did have an issue with the new vehicle. Maguire was very prompt to get it repaired.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Doug and Chris, Thank you for the kind words! We hope you have a wonderful day!

I was Happy with the salesman Arthur Colagiovanni

I was very happy with the sales man Arthur Colagiovanni . He took very good care of us and helped us find the vehicle that we were looking for . He took us on a test drive and and asked us how the vehicle was driving and handling. When picking up the car he explained all the paper work that we were signing. Then went out to the vehicle with us and showed us how to operate everything inside the vehicle. When walking into the dealership you are greeted with everyone saying hello and may we help you. All the paperwork was explained very well. They explain the history of the dealership and who owed it and who ran it. They also told you that you could contact the owner if we had any question. This was probably the best car buying experience that I have ever had.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Lydia, We are so happy to hear you had a great experience at Maguire! Thank you so much for all of the kind words! We hope you have a great day and you continue to love your new car!

Fantastic experience all around.

I had a fantastic experience in December 2017 at Maguire Dodge. Thank you Jeff Manning for the outstanding service. I truly appreciate the team working diligently all day to be able to meet my criteria for the purchase. I left very satisfied with a long drive home ahead of me. Well worth the drive from Rochester.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Steve, We are so happy you had a great experience with Maguire! We hope you have a wonderful day!

Ready to buy .... too bad your staff was chatting

My lease is due. I am ready to buy. I am committed to a Jeep Grand Cherokee Limited or Toyota Highlander. I stopped in on a week night at 6pm. A salesperson met me promptly and offered information - very nice. You had the right color, options, price (and I much appreciated the price shown on the car not just the sticker). Lets do this I thought! I am a well over qualified customer who choses to lease when I could buy for cash. We drove it, I loved it. So we entered showroom. I was offered a water and a seat. And there I sat while she went into the manager bullpen. I watched and listened for 10 minutes while 2 "managers" and my sales rep laughed about a story of a 2 year old kid one of them have. I was shocked at the disrespect for my time. I didn't even have a trade (planned to turn in to leasing company separately). So it was as clean as what was on the windshield. Yet, there I sat. Wasting my time waiting while they chatted and laughed. Hope it was worth it. At 10 minutes (yes I timed it) I finally just walked out. they did watch me leave but no one bothered to stop me. Really sad that you pay these guys to giggle. BTW - don't bother contacting me, I leased a Highlander a week later.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Terri, We are sorry to hear you had an unpleasant experience with Maguire! We truly value your opinion. Thank you for your feedback.

Fantastic experience

Purchased a new RAM 3500 Tradesman 6.4L Hemi from Maguire yesterday. I can honestly say i enjoyed the entire experience, from my first contact through picking up my new truck. Jeff Manning immediately made me feel like family. I will be buying our vehicles from Maguire going forward. No haggling, easy financing, and same day pick up. I couldn't have asked for more!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

JD, We are so happy you had a great experience with Magurie! Thank you so much for choosing Maguire for your automotive needs. We hope you continue to love your new truck!

Good Online Dealership

Although I haven't been to the actual dealership I have previewed used trucks. The Internet Manager got right back to me, provided me answers to all my questions, including the out-the-door price of vehicles, and followed up. I highly recommend this dealership's site when shopping for a new or used vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Oley, Thank you so much for the kind words, we truly appreciate it. Thank you so much!