Maguire Chrysler Dodge Jeep RAM of Syracuse

The over-night drop-off was great and the work was done well and on-time. Thank you

They kept it simple and easy. I worked at it Dodge and would know. Thanks.

Very friendly very helpful made transaction very easy Lou Valerino was very helpful and made the experience very pleasant

We had several problems during the process of purchasing a vehicle here - •One of the rims on the car had a rubber smudge, caked on. We asked for it to be removed to the best of their ability, they agreed and offered to bring the car elsewhere to get it fully removed if they couldn’t do it there. Upon picking it up, the rubber was still there, looked untouched since we had left previously. My husband was able to remove the rubber within 5 minutes at home showing, they must have never even tried. •The car had a strong cigarette smell, which I was okay with so long as they deep cleaned the vehicle to hopefully remove the smell. They said they did, the smell was no better. My husband bought and upholstery steamer and cleaned the ceiling upholstery, the water was completely black. I assume this was not done either. •While driving home we noticed that the wiper fluid spray was really weak. Called them the next morning and they set us up for a service appointment. I brought it in, the tube was just disconnected. When I picked up my car, noticed the tray I keep spare change in was almost completely empty, when it was nearly full with quarters when I dropped it off. I was left with 55 cents in dimes and one nickel. My husband called to report someone had obviously stolen the change, and while the $2+ stolen is not important to us, their ethics are. He was met with a very combative assistant service manager who denied that this ever could have happened, which was disappointing that he never tried to investigate that he may have a dishonest employee. Although I am happy my “new” car, I am unhappy with the service. Will not be returning here in the future.

I'm very happy with my purchase here. They have very responsive and professional staff.

I tried to buy a new jeep 2 years ago, and the sales man was not very easy to work with. Nick was much easier to work with,and was really interested in selling me a vehicle.

Very friendly and knowledgeable service staff. They worked hard to get our vehicle in asap, and back on the road.

Always a pleasure to do business with. This is our 4th purchase with them. A+++

The service department customer service is outstanding! I always feel all taken care of! Amazing

Sales manager was great the salesman horrible still waiting for 2 separate phone calls from him