The Car Stop

4.6 out of 5 4.6

Reviews

4.6 out of 5 4.6
16 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 4.0 out of 5
    September 30, 2019

    the life is god and the good is the best Sunday and Monday two day's for bay main car the best part for main family and friends

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 5.0 out of 5
    February 20, 2019

    Thank you so much for helping get a vehicle. I absolutely love my Ford Edge. Great customer service. I would refer carstop to anyone . Thank you Jim Daley... very much . They helped me with my financing and took the time to tell me everything about the suv. Jim Daley was awesome

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 19, 2019

    They were extremely friendly and very easy to work with. They had just upgraded the tires but it was not an expense I was looking to make toward the vehicle... so the swapped them out with the originals on the post without a problem.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    March 9, 2018

    Purchased this 2015 vw over the the internet/phone. Traveled 1,700 miles to pick up. The car was just as Steve described and at a fair price. Flew in... late on a Sunday and Terry and the staff stayed late to deliver the car. The followup paper work and missing owners manual were quickly replaced and mailed to me by Kerry, to Washington State. Overall excellent service and would do it all over again.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    February 10, 2018

    Sara was absolutely no pressure, answered every question. Very pleasurable experience. Good prices. Would highly recommend to take a look here before buying... anywhere else.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 17, 2018

    Everyone there was so wonderful and helpful! They really helped me out in a time of need!Thank you all so much!i will definitely be back¿

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    May 19, 2017

    We had been in the market for a 2012 Kia Sorento for awhile. What we were looking for was a red one without a 100,000 miles on it. Most of the the Sorentos... that we would look at would be close to the 100,00 mile mark and be $15,000 to $18,000. We almost decided to buy a 2016 for just a little more money. Then we saw the white 2012 Sorento at Car Stop. Mike greeted us as we got out to take a look at it. He was great! He was able to answer most of our questions about it right off the top of his head. While we were looking over the engine and checking fluids Mike ran in to grab the CarFax and info sheet for us. Mike asked us if we wanted to take it for a drive. Our first thought was "oh great, here comes the hard sale while he rides around with us." But, we were able to take it for a test drive without him which gave us to talk about the things we liked and disliked about the vehicle. We switched drivers so each of us could get a feel for it. When we went back, we were not thinking about buying it that night. When Mike told us the price we instantly changed our minds. Well over $3000 less than other Sorento's that we had looked at. We did have two concerns. The oil looked old and the car smelled like a smoker. Mike said they would get the oil changed and the car cleaned up. Within an hour we were the owners of the Sorento. We left it there so they could change the oil and have the car cleaned the next day. As promised the car smelled amazing and after a month of driving it the smell has not come back. The oil was changed. Our son is in the market for a car and we recommended that he watch this lot. What a great group of people.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 3.0 out of 5
    April 4, 2017

    Pros: no hassle test drive. No ride along pressure. Cons: Sara contacted us but every time we had a question we were handed over to one of the managers.... Seemed to not know much about the vehicle even though we had contacted ahead and they knew which vehicle we were interested in. Had to bring up a rattling noise that they "forgot" to take care of. They fixed the wheel bearing. Would not negotiate on price. Vehicle quality was so so. Assumed that if we purchased the vehicle we'd be paying shop bills within a few months.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    March 31, 2017

    I had an excellent experience with the team at Car Stop. No pressure sales and treated fairly on my trade-in vehicle. They also worked with me on the financing.... I hope to do business with them in the future.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 2.0 out of 5
    March 29, 2017

    Got a nice car but the manager and finance manager were eating lunch. I mean it looked like thanksgiving on steroids. When we made it to paperwork...the... finance guy looked to ful to finish paperwork. So we came back the next day. But car is great. They just eat a lot.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
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